Softaculous

Topic : Backups Failing

Posted By: mark012492 on October 1, 2016, 12:56 pm

Softaculous backups are failing. It states it is due to a password failure. I have verified the password is correct and re entered it manually in the Edit Installation details and it does its test connect and passes. However the backups still fail. After saving the password and then clicking view within the edit installation details menu the password appears all jumbled up like the following

�$��Х�~�t!�b�)B��/#�&��

The installed Softaculous version is 4.8.0. Any ideas on how to correct this?

Posted By: Brijesh on October 5, 2016, 6:44 am | Post: 1

Hi,

It looks like there is some issue with the salt generated.

Can you please open a support ticket with us so that we can check this issue :
https://www.softaculous.com/support/

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