Softaculous


Topic : There were some errors in decompressing the package files


Posted By: mydesigns4u on September 9, 2014, 11:36 pm
Can anyone help, I'm trying to install CS cart via remote Softaculous and I keep getting this error message:


The following errors were found :
There were some errors in decompressing the package files.

How can I fix this please  :squi:

Posted By: Brijesh on September 12, 2014, 7:26 am | Post: 1
Hi,

Which Protocol are you using (FTP/SFTP/FTPS) ?
Also which OS are you using on the server where you want to install CS-Cart ?

If you can open a support ticket with us we can check this for you :
https://www.softaculous.com/support/

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Posted By: mydesigns4u on September 12, 2014, 8:24 am | Post: 2
FTPS, Linux. I uninstalled and re-installed, I works now. Thanks

Posted By: Brijesh on September 12, 2014, 10:54 am | Post: 3
Hi,

Glad to know it works now.

Let us know if you face any other issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: alexjbriones on June 22, 2016, 7:41 pm | Post: 4
I am having the same issue. Can some help?
During a Moodle installation I get:
There were some errors in decompressing the package files.

Posted By: Brijesh on June 23, 2016, 2:27 pm | Post: 5
Hi,

It looks like the package is not downloaded correctly on the server.

If you have root access to the server please execute the following command :
rm -rf /var/softaculous/moodle*

and then execute the CRON command :
http://www.softaculous.com/docs/Immediate_update

If you do not have root access to the server please ask your web host to perform the above steps.

Let us know if you still face the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: jdiaz86 on March 10, 2017, 4:29 pm | Post: 6
Hello, I have the same problem to install Faveo HelpDesk, it appears to me ...

It looks like the package is not correctly downloaded on the server.

I'm installing it from FTP with Mac

Let us know if you still face the issue.[/quote]

Posted By: Brijesh on March 11, 2017, 2:57 pm | Post: 7
Hi,

We have re-downloaded the Faveo Helpdesk package. Can you please try to install now and see if you still face the issue ?

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AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: minga48 on September 19, 2017, 4:47 pm | Post: 8
Issues with installing
Rukovoditel same error

Posted By: Brijesh on September 20, 2017, 10:17 am | Post: 9
Hi,

Please open a support ticket with us so that we can check this issue :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

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