| Posted By: aakash_softac on June 7, 2018, 9:40 am | Post: 2 |
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Hi,
Please make sure your domain is pointing to the same server where you have purchased the hosting account. If you still face any issue please open a support ticket with us so we can debug further: https://softaculous.com/support/ ----------------------- Aakash Gupta SitePad Developer Follow us for faster updates Twitter: https://twitter.com/sitepad_editor Facebook: https://facebook.com/SitePad |
| Posted By: Marcthearchitect on June 7, 2018, 6:03 pm | Post: 3 |
| How to I point it to the right server? I need step by step information, unfortunately i'm not good at this stuff |
| Posted By: aakash_softac on June 8, 2018, 9:19 am | Post: 4 |
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Hi,
It seems you've resolved the issue. For any one who is not able to understand you will need to contact your domain provider as them to point the domain to your host server. When you purchase a hosting service they send you a mail regarding the nameserver which is usually ns1.yourhostname.com, ns2.yourhostname.com which you need to provide to your domain provider and ask them to point it to the given server. Do let us know if you need any other information. ----------------------- Aakash Gupta SitePad Developer Follow us for faster updates Twitter: https://twitter.com/sitepad_editor Facebook: https://facebook.com/SitePad |