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 Softaculous throwing 404 page not found ISPConfig 3.2 on Debian (5 Replies, Read 11633 times)
ashwinisah
Group: Member
Post Group: Newbie
Posts: 2
Status:
I installed using the quick install method. Sofatculous is already appearing on tools menu, but clicking on it leads to 404 not found.

My server configuration is (Debian Buster) ISPConfig 3.2.7p1

Any help is greatly appreciated.
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Softaculous throwing 404 page not found ISPConfig 3.2 on Debian
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Can you please restart your webserver i.e. Apache and check if you still face the issue ?

If you still face the issue please open a support ticket with us so we can check this for you :
https://softaculous.deskuss.com/open.php

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Softaculous throwing 404 page not found ISPConfig 3.2 on Debian
ashwinisah
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi Brijesh. Thanks for a prompt response.

I restarted. The 404 disappeared and I got a blank page. Hence, I followed this tutorial - http://www.softaculous.com/docs/admin/installing-softaculous-in-ispconfig/#common-issue

It took me a step further and now I am getting an error - SOAP Error: The login failed. Username or password wrong.

The string "extension=soap.so" is already there in the /usr/local/softaculous/php.ini, if it matters.

I am also opening a ticket right away.
IP: --   

Softaculous throwing 404 page not found ISPConfig 3.2 on Debian
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Sorry for the delay in response.

I checked your ticket and found the below details. Adding it for reference if any other user faces similar issue :

It seems the remote user (created in ISPConfig) credentials were invalid.

You can reset the password of the remote user and update the credentials in the below file :
/usr/local/softaculous/remote

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Softaculous throwing 404 page not found ISPConfig 3.2 on Debian
chique2
Group: Member
Post Group: Newbie
Posts: 2
Status:
I had quick look at my password in remote and it looked Ok , but I decided to reset any way - all working sorry for unnecessary post
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Softaculous throwing 404 page not found ISPConfig 3.2 on Debian
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Quote From : chique2 December 18, 2022, 7:49 pm
I had quick look at my password in remote and it looked Ok , but I decided to reset any way - all working sorry for unnecessary post
Glad to know it works fine now.


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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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