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 Problem with Softaculous installation (3 Replies, Read 2248 times)
adriabox
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello everyone,

So I am kindof stuck with Softaculous installation on VPS server. I installed it on ISPConfig panel following official guide. PHP is 8.1 but I saw that latest iceCube is supporting it.

Everything went well but afterwards, blank page -.- . Ok I did things from Common Issue part, nothing changed.

Under Softaculos error_log i notice this whenever I open Softaculous panel:
Code
[18-Jan-2023 20:05:52] FATAL : 1 Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /usr/local/softaculous/includes81/main/functions.php:14022
Stack trace:
#0 /usr/local/softaculous/includes81/main/functions.php(14022): method_exists(NULL, 'realpath_tochec...')
#1 /usr/local/softaculous/includes81/main/functions.php(13984): realpath_tocheck('/var/www/client...')
#2 /usr/local/softaculous/includes81/main/functions.php(13952): is_safe_realpath('/var/www/client...')
#3 /usr/local/softaculous/includes81/main/functions.php(14050): is_safe_file('/var/www/client...')
#4 /usr/local/softaculous/includes81/softpanel.php(378): readuserdata('/var/www/client...')
#5 /usr/local/softaculous/includes81/softpanel.php(158): softpanel->userdata()
#6 /usr/local/softaculous/includes81/enduser.php(107): softpanel->__construct()
#7 /usr/local/softaculous/enduser/inc.php(24): include_once('/usr/local/soft...')
#8 /usr/local/softaculous/includes81/load.php(205): unknown()
#9 /usr/local/softaculous/load.php(23): include_once('/usr/local/soft...')
#10 {main}
  thrown /usr/local/softaculous/includes81/main/functions.php 14022


Does this ring a bell to anyone, something, anything... So I at least know where to search for :) Thx in advance
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Problem with Softaculous installation
adriabox
Group: Member
Post Group: Newbie
Posts: 3
Status:
I resolved this issue on my own  :)   ... But if anyone encounters the same in the future here was my problem:

I was trying to access Softaculous from an admin user on the website that didn't have a client field set up. After creating one client and giving that website to him, the script is working as it should.

Essentially I think the problem was, missing username.

Hope that helps someone in the future ;)
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Problem with Softaculous installation
adriabox
Group: Member
Post Group: Newbie
Posts: 3
Status:
No, actually that did not help at all. After few clicks gone again :cry: and white screen afterwards.
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Problem with Softaculous installation
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

Sorry for the delay in response.

We have released Softaculous 5.9.3 few days back which resolves this issue.

Do let us know if you still face the issue after upgrading to 5.9.3

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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