Softaculous

Topic : Can't ping additional IP addresses added to a VPS

Posted By: BloomVPS on June 12, 2020, 2:21 pm

I am having an issue with a VPS that has multiple IP addresses.

I am only able to ping the main IP address and not any of the additional ones. I did a full node reboot and VPS reboot just in case, but they still do not work.

The IP addresses are configured correctly because if I use them as the main IP address on another VPS, they work fine.

Any ideas? Thanks.

Posted By: hotlineservers on June 12, 2020, 11:51 pm | Post: 1

What os is on the vps having the issue? Can you ping the ip from inside the vps?

-----------------------
Fully automated KVM AMD Ryzen NVMe in Chicago,Los Angeles,,New York, Miami www.hotlineservers.com

Posted By: BloomVPS on June 13, 2020, 1:03 am | Post: 2

Quote From : hotlineservers June 12, 2020, 11:51 pm

What os is on the vps having the issue? Can you ping the ip from inside the vps?

It's happening on Debian/CentOS/Ubuntu. I am glad you asked about the ping, I can ping them from inside the VPS. Do you know how I can make it accessible to the public?

Posted By: hotlineservers on June 13, 2020, 12:56 pm | Post: 3

you may have to contact your provider to investigate to see if its holding the ARP on the route. I tested it on the server I have with Reliablesite and had the same issue. My other locations no issues.

-----------------------
Fully automated KVM AMD Ryzen NVMe in Chicago,Los Angeles,,New York, Miami www.hotlineservers.com

Posted By: BloomVPS on June 13, 2020, 3:09 pm | Post: 4

Quote From : hotlineservers June 13, 2020, 12:56 pm

Yeah I am using ReliableSite. Support got back to me and the problem was I needed to change the virtual MAC address for the additonal IPs to match the primary IP on both ReliableSite's end and in my Virtualizor IP settings.

This works, but I guess it means I can't have this fully automated.

Thanks for your help.