Softaculous

Topic : FTP GnuTLS error 110: The TLS connection was non-properly terminated

Posted By: andreszs on May 5, 2021, 12:41 am

Hi, after normally updating OpenSSL from the script updates page in Webuzo, now Filezilla can't connect to the FTP anymore with this error:

Quote

GnuTLS error -110: The TLS connection was non-properly terminated.

I've deleted the app backup, so I can't go back to the older OpenSSL version. How can I fix this? Thanks.

Posted By: andreszs on May 5, 2021, 12:45 am | Post: 1

Just in case this is the Filezilla log:
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 00:35. Server port: 21.
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Error: GnuTLS error -110: The TLS connection was non-properly terminated.
Status: Server did not properly shut down TLS connection
Error: Could not connect to server

Posted By: Ravivishwakarma on May 8, 2021, 9:36 am | Post: 2

Hi,

Try to restart the service of pure-ftpd or reinstall it. Use command to restart the service: service pure-ftpd restart.
If you still face the issue then you can open a support ticket on the webuzo site.
https://softaculous.deskuss.com/.