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 License not recognized in Plesk, Plesk Onyx 17.8.11 license error (1 Replies, Read 258 times)
strousberg
Group: Member
Post Group: Newbie
Posts: 1
Status:

Really guys out there ... I love you all ;-)
Hi, I purchased a license through Plesk - it seems to be valid until I am trying to install some software through Softaculous. How could I avoid this error?
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License not recognized in Plesk
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4103
Status:
Hi,

Is Softaculous installed as an extension from Plesk ?

The license purchased from Plesk is detected only when you install Softaculous as an extension for Plesk.

Also make sure you have installed the Softaculous license purchased from Plesk under the Additional license page in Plesk admin panel.

If you still face the issue please open a support ticket with us and we will check it asap :
https://www.softaculous.com/support/

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