Softaculous

Topic : Not connecting to MySQL

Page 1 of 7

Posted By: HostWoot on May 25, 2009, 9:33 pm

I have just installed Softaculous on my VPS and attempted to use it, to make sure everything is working.

When I install phpBB3, it will go through fine, but it does not actually create the database for it.

I then tried to install AEF. It says it "The MySQL Connection could not be established."

I did not see any MySQL related settings to adjust.

Is there anyway to fix this?

Posted By: HostWoot on May 27, 2009, 5:11 pm | Post: 1

No support? I have tried reinstalling Softaculous, and it did not fix the problem. No matter which script is installed, the database is never actually created. Is there a reason behind this and how would I fix this? I was hoping to offer this to my free hosting clients, but I can't do that if it doesn't work properly.

Posted By: alons on May 27, 2009, 5:39 pm | Post: 2

Which version of cPanel are you using ?
Could you please make a demo account and PM me the details

Edited by alons : May 27, 2009, 5:39 pm

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For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: alons on May 27, 2009, 5:57 pm | Post: 3

I installed AEF and it worked fine:
http://soft.hostwoot.com/AEF/

phpBB Database is created but the SQL is not being imported
it means MySQL import in the BACKEND via SHELL is diabled on your server.
Please enable it and things will work immediately

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: HostWoot on May 27, 2009, 7:28 pm | Post: 4

I know of at least (could be more) 3 accounts on my server that it is not working properly. No matter what script, no database is created.

Then there is about 2 (could be more) that it works perfectly.

So far it seems random. Some accounts it works on, others it doesn't. Its weird.

Posted By: alons on May 27, 2009, 7:30 pm | Post: 5

I have PMed you the fix for the accounts
Please reply to the PM

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: HostWoot on May 27, 2009, 8:06 pm | Post: 6

I applied the changes that you sent me and everything seems to be working now!

Thanks for the help.

Posted By: HostWoot on May 28, 2009, 2:42 am | Post: 7

Sorry to be a pain, but when trying to install Coppermine, the following error comes up:

Quote

The following Errors were found :

The MySQL Database could not be selected.

Posted By: alons on May 28, 2009, 3:57 am | Post: 8

If your database name is too long this error occurs
We will be putting a CHECK for the DB Name length in 1.4 as well

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: HostWoot on May 28, 2009, 2:30 pm | Post: 9

Thanks, that was definitely the problem.

Posted By: andrewc117 on May 30, 2009, 2:35 pm | Post: 10

Quote From : HostWoot May 25, 2009, 9:33 pm

i am having the same issue. Is there anyway that you could make the fix public?

Posted By: alons on May 30, 2009, 3:30 pm | Post: 11

I have emailed you the fix.
The 1.4 version will be out soon.
The team is working on that at the moment

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: brzell on June 20, 2009, 1:53 am | Post: 12

The MySQL Connection could not be established.

I am having the problem of not creating any data base at all.

Posted By: brzell on June 22, 2009, 12:41 am | Post: 13

Help !

It doesn't appear that these scripts are being set up properly. The variables don't appear to be populated with the proper info in the scripts.

function tep_db_connect($server = DB_SERVER, $username = DB_SERVER_USERNAME, $password = DB_SERVER_PASSWORD, $database = DB_DATABASE, $link = 'db_link') {

Posted By: alons on June 22, 2009, 9:26 am | Post: 14

can you confirm that softpanel.php is there in your softaculous installation
Could you PM me the details of a demo account for me to check

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP