Softaculous

Topic : Access Email Problem


Posted By: msda2006 on November 6, 2013, 8:55 pm
I get the squirrelmail login page if i click the Access Email button.

I cannot figure how to login. Is there any serveradmin login like on cpanel ?

I also cannot login to the test@example.com account.

Many Thanks  :xd:

scsven

Posted By: valley on November 7, 2013, 4:35 am | Post: 1
Hi,

What error are you facing ?

Is Dovecot installed on your server ? You can install Dovecot from the Webuzo Enduser Panel >> Apps >> Utilities Category.

Here is a guide:
http://www.webuzo.com/wiki/Install_System_Apps

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Posted By: optsoft on November 12, 2013, 10:38 am | Post: 2
I had the same set of problems - Could not access email.

This is for the record of anyone searching for the solution -

First I installed Dovecot as explained. I also have exim running - the Services link on the home page shows which services are running - those include Exim and Dovecot along with Apache, MySQL etc.

Then as I tried to log in, I got the error:
Code
Error opening ../data/default_pref
Could not create initial preference file!
/var/local/vmail/data/ should be writable by user emps
Please contact your system administrator and report this error.


The support team replied with this fix:
Code
root@server# chown -R emps:emps /var/local/vmail/data
root@server# chown -R emps:emps /var/local/vmail/attach


This fixed the login issue, but now I could not send email -
Code
Message not sent. Server replied:
Connection refused
111 Can't open SMTP stream.


The support team suggested that I restart Exim and Dovecot, and to isolate the problem to also disable CSF which I had running.

Since I hadn't made any serious changes to the default installed CSF configuration, I first tried by just restarting the 2 services and it worked. I did not need to disable CSF for testing the fix, though this might vary in your particular case.

I think this means it is a good idea, in general (not always) to restart the services that you have made configuration changes to.

Thanks to the support team for quick replies.

Posted By: guvenlihosting on July 8, 2014, 5:03 pm | Post: 3
Thank you sou much

Quote From : optsoft November 12, 2013, 10:38 am
I had the same set of problems - Could not access email.

This is for the record of anyone searching for the solution -

First I installed Dovecot as explained. I also have exim running - the Services link on the home page shows which services are running - those include Exim and Dovecot along with Apache, MySQL etc.

Then as I tried to log in, I got the error:
Code
Error opening ../data/default_pref
Could not create initial preference file!
/var/local/vmail/data/ should be writable by user emps
Please contact your system administrator and report this error.


The support team replied with this fix:
Code
root@server# chown -R emps:emps /var/local/vmail/data
root@server# chown -R emps:emps /var/local/vmail/attach


This fixed the login issue, but now I could not send email -
Code
Message not sent. Server replied:
Connection refused
111 Can't open SMTP stream.


The support team suggested that I restart Exim and Dovecot, and to isolate the problem to also disable CSF which I had running.

Since I hadn't made any serious changes to the default installed CSF configuration, I first tried by just restarting the 2 services and it worked. I did not need to disable CSF for testing the fix, though this might vary in your particular case.

I think this means it is a good idea, in general (not always) to restart the services that you have made configuration changes to.

Thanks to the support team for quick replies.

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