Softaculous

Topic : New Hostname Callback to WhMCS

Posted By: MadStu on July 19, 2018, 5:50 pm

Hi, When I change a VPS hostname from the Admin Panel, the callback is sent back to WHMCS and the new hostname updates within the WHMCS database.

However, when a user changes their hostname, it does not callback.

Is it possible to turn this on somewhere?

Thanks

Posted By: wolke on July 19, 2018, 5:53 pm | Post: 1

You mean, the user changes the hostname in enduser panel or via ssh directly?
When changed by ssh... how could the adminpanel be aware of to send the callback to WHMCS?

Posted By: MadStu on July 19, 2018, 5:57 pm | Post: 2

Quote From : wolke July 19, 2018, 5:53 pm

You mean, the user changes the hostname in enduser panel or via ssh directly?
When changed by ssh... how could the adminpanel be aware of to send the callback to WHMCS?

I mean if the user changes it from within the enduser panel (either loggign in via :4082 or by VNC through WHMCS) then it doesn't send a callback.

I hope this is an option I can enable somewhere.

Thanks.

Posted By: wolke on July 19, 2018, 6:00 pm | Post: 3

hmm, not that I´am aware of. We do not use enduser panel but WHMCS module for the clientarea self-service.

Posted By: MadStu on July 19, 2018, 6:04 pm | Post: 4

Yes, I only give access via WHMCS also. I've had a few clients changing their hostnames and then submitting tickets when the hostname displayed in the WHMCS client area is different to what it actually is.

I edited the callback script to log each action and it simply isn't called when the client changes his own hostname. But it works perfectly when I do it from the admin panel.

Posted By: wolke on July 19, 2018, 6:06 pm | Post: 5

I would report that as bug - or feature request :neu:

Posted By: kaushal on July 20, 2018, 12:40 pm | Post: 6

Quote From : MadStu July 19, 2018, 5:50 pm

We've fixed this issue and it will be available in next update.

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Regards,
Kaushal Vora
Virtualizor Team.
http://virtualizor.com/

Posted By: MadStu on July 20, 2018, 1:27 pm | Post: 7

Quote From : kaushal July 20, 2018, 12:40 pm

We've fixed this issue and it will be available in next update.

That's amazing. Thank you

Posted By: tashkas on August 25, 2018, 1:16 pm | Post: 8

when that new update will be, because i use latest one and that bug still exist?

Posted By: kaushal on August 27, 2018, 5:28 am | Post: 9

Quote From : tashkas August 25, 2018, 1:16 pm

when that new update will be, because i use latest one and that bug still exist?

It will be there by end of this week.

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-----------------------
Regards,
Kaushal Vora
Virtualizor Team.
http://virtualizor.com/