Softaculous


Topic : Reset page by mistake


Posted By: MarkAce on January 23, 2019, 3:39 pm
I just reset a page to the template default by accident! I thought that it would just undo the changes since the last update or publish  :squi: . Is it possible to restore this? The published / live copy is still as it should be so if we could revert to that it would be great.

Posted By: aakash_softac on January 24, 2019, 10:10 am | Post: 1
Hi,

I've already replied to your ticket.

I've restored your page as it was just a single page reset. If it would have been full site reset then I've would have been unable to restore the page.

Do let us know if you need any other information.

-----------------------
Aakash Gupta
SitePad Developer

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Posted By: MarkAce on January 24, 2019, 3:39 pm | Post: 2
Thanks so much Aakash, back to normal now!

Posted By: pcvision on August 29, 2019, 4:24 pm | Post: 3
I have the same problem, it looks simple for softalicious to fix

but i've raised a ticket 5 hours ago, no acknowledgement or anything and just being ignored!!! :neu:

Posted By: aakash_softac on August 31, 2019, 6:47 am | Post: 4
Hi,

We have already replied to your ticket and the issue has also been resolved.

Do let us know if you need any other information.

-----------------------
Aakash Gupta
SitePad Developer

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Posted By: diligist on December 27, 2019, 10:00 pm | Post: 5
Hello,
I too made the same mistake.  Could you reset it please?

Posted By: aakash_softac on December 28, 2019, 5:43 am | Post: 6
Hi,

Have you reset a single page or Have you reset full site?

Do let us know.

-----------------------
Aakash Gupta
SitePad Developer

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Posted By: diligist on December 28, 2019, 12:08 pm | Post: 7
Just the home page

Posted By: aakash_softac on December 31, 2019, 7:00 am | Post: 8
Hi,

Please raise a ticket at https://softaculous.deskuss.com
Also, let us know the domain name in the ticket.

Do let us know if you need any other information.

-----------------------
Aakash Gupta
SitePad Developer

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