Softaculous

Topic : Not connecting to MySQL

Page 3 of 7

Posted By: alons on July 1, 2009, 2:14 pm | Post: 30

Welcome Snowman

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Posted By: brzell on July 1, 2009, 7:51 pm | Post: 31

I am not snowman and I did PM you ...Still not connecting or creating databases

Posted By: alons on July 3, 2009, 9:26 am | Post: 32

Please PM me the root Details.
We will have to clear your IP block list in your Firewall.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Flippy on July 7, 2009, 5:13 am | Post: 33

I'm also experiencing this problem. It will create the folder with the specified script but it will not import or create the MySQL DB. I will always get something related to the MySQL not being found.

Posted By: alons on July 7, 2009, 12:21 pm | Post: 34

There are firewalls which cause this issue to occur.
You will need to allow the servers own IP to enable softaculous to create Databases.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: SoftDux on July 14, 2009, 10:39 pm | Post: 35

Quote From : alons May 27, 2009, 5:57 pm

phpBB Database is created but the SQL is not being imported
it means MySQL import in the BACKEND via SHELL is diabled on your server.
Please enable it and things will work immediately

Hi,

How do I enable this? So far I've installed Softaculous on 3 servers and have the same problem on all 3 servers. The databases doesn't get created, on any script that I install it on

Posted By: alons on July 15, 2009, 1:15 pm | Post: 36

Do you have firewalls blocking IP 127.0.0.1
Please allow IP 127.0.0.1

Shell Import is enabled on your servers.
Softaculous uses LOCALHOST to create Databases and hence you need to allow 127.0.0.1

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: SoftDux on July 17, 2009, 10:13 am | Post: 37

Why don't you just include the fix in an update so that everyone can get it?

Posted By: alons on July 17, 2009, 3:27 pm | Post: 38

Sir for this issue the fix has been included already.
Some servers however block IP addrsses with Firewalls even their own IP addresses.
To allow the local IP 127.0.0.1 the Admin has to clear the same.

However we have now started working on a completely different method of connecting to cPanel.
It shall hopefully be added ASAP in 1.8 itself.
However we will need to test it thoroughly before releasing the same.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: SoftDux on July 17, 2009, 3:46 pm | Post: 39

Quote From : alons July 15, 2009, 1:15 pm

Do you have firewalls blocking IP 127.0.0.1
Please allow IP 127.0.0.1

I haven't heard of a scenario like this before. Many services will either fail, or give a lot of errors if 127.0.0.1 is blocked. But, why don't you use the main configured IP in cPanel instead?

Quote From : alons July 15, 2009, 1:15 pm

Shell Import is enabled on your servers.

what do you mean by this, and where / how does one fix it?

Posted By: alons on July 17, 2009, 4:00 pm | Post: 40

No sir they do block 127.0.0.1.
I have added it and fixed it myself on 2-3 servers.

Mysql daemon has a capability to import local sql files.
Some servers may have Safe Mode ON and that may block PHPs shell_exec function causing a failure.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: grabacontroller on July 17, 2009, 7:03 pm | Post: 41

I enabled shell_exec and I am still having this problem. Database Error: Unable to connect to the database:Could not connect to MySQL.

I tried adding this ip to the server ip with csf and it says:
Allowing 127.0.0.1...
add failed: 127.0.0.1 is one of this servers IPs!

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Hello. :xd:

Posted By: vT16 on July 17, 2009, 7:17 pm | Post: 42

rlshosting, after enabling shell_exec, did you reinstall the scripts?
If you didn't then you should ;)

Posted By: grabacontroller on July 17, 2009, 7:47 pm | Post: 43

I reinstalled the scripts and they give me the same error message.

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Hello. :xd:

Posted By: vT16 on July 17, 2009, 11:24 pm | Post: 44

Enabling shell_exec did do the trick for us.
Did you restart httpd after enabling shell_exec?