suPHP support.

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suPHP support., Installing scripts on a server using suPHP throws errror 500s. (18 Replies, Read 16401 times)

KuJoe	# June 10, 2009, 5:50 pm
Group: Member Post Group: Newbie Posts: 3 Status:	A lot of my users are complaining about gettng Internal Server Error 500s when installing scripts with Softaculous. The reason being is that my server is running suPHP which does not allow files or directories to be set to 0777 and will throw an error 500 if detected. Could you include an option for servers using suPHP to chmod files/folders to 0755 instead?
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suPHP support.

alons	# June 10, 2009, 6:21 pm \| Post: 1
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Sure. We will work on it soon and update the softwares. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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suPHP support.

Tyler	# June 13, 2009, 10:02 am \| Post: 2
Group: Member Post Group: Newbie Posts: 14 Status:	I'm also facing this issue. Any timeframe on a resolution/quick fix? It's not really friendly to have to constantly set peoples permissions back, as it resets their public_html directory permissions as well.
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suPHP support.

hostingtangguh	# June 14, 2009, 2:32 am \| Post: 3
Group: Member Post Group: Newbie Posts: 6 Status:	i have a same problem ----------------------- hosting murah \| domain murah
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suPHP support.

alons	# June 14, 2009, 6:06 am \| Post: 4
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Ok We have made the script and we are testing it at the moment. ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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suPHP support.

KuJoe	# June 14, 2009, 7:27 am \| Post: 5
Group: Member Post Group: Newbie Posts: 3 Status:	I didn't even know it set user's public_html folders as world writable! I've disabled the script and plan on purchasing an Installatron license unless this is fixed quickly.
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suPHP support.

Tyler	# June 14, 2009, 7:29 am \| Post: 6
Group: Member Post Group: Newbie Posts: 14 Status:	Agreed KuJoe. Softaculous has been disabled on my server until further notice.
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suPHP support.

encryptedbrain	# June 15, 2009, 9:41 am \| Post: 7
Group: Member Post Group: Newbie Posts: 12 Status:	Does other people have the same problem? If so then it is a critical security issue! "alons" do you have info about this? Thanks.
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suPHP support.

Tyler	# June 15, 2009, 11:27 am \| Post: 8
Group: Member Post Group: Newbie Posts: 14 Status:	If they're running the same version, they're having the same problem. Apparently a large security hole isn't enough pressure to get him to fix it any faster, but he can still reply to topics about Translations. On that note, I've went ahead and licensed my server for Installatron now, no need for Softaculous. Looked to be such a promising script too.
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suPHP support.

KuJoe	# June 15, 2009, 12:22 pm \| Post: 9
Group: Member Post Group: Newbie Posts: 3 Status:	Another major issue is that when you remove a script installed by Softaculous it removes the whole directory... so if you install the script in public_html it wipes the whole directory AND everything in it! After doing a handful of restores for my users I decided to purchase an Installatron license also.
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suPHP support.

encryptedbrain	# June 15, 2009, 12:38 pm \| Post: 10
Group: Member Post Group: Newbie Posts: 12 Status:	I already had a Installatron license but thought this would be a realy good alternative. I stay with Installatron and give this a try after this is fixed.
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suPHP support.

alons	# June 16, 2009, 12:15 pm \| Post: 11
Group: Administrator Post Group: Super Member Posts: 2280 Status:	The public_html bug is fixed and will be released by 17 June 2009 We understand the issue and have fixed this issue. We are thouroughly testing it to prevent further issues. Sorry for the inconvenince. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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suPHP support.

alons	# June 17, 2009, 11:54 am \| Post: 12
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Released 1.5 as promised. Please upgrade ASAP. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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suPHP support.

hostingtangguh	# June 17, 2009, 12:04 pm \| Post: 13
Group: Member Post Group: Newbie Posts: 6 Status:	ok work great. but, the problem now is cannot delete the directory if installed in main directory ----------------------- hosting murah \| domain murah
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suPHP support.

alons	# June 17, 2009, 12:30 pm \| Post: 14
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Yes that is a restriction that we had to impose. There is no way we can allow to delete the public_html folder. However if you installed in a particular directory like aef then you may delete the folder. Regards, ALons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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suPHP support.

SoftDux	# July 16, 2009, 6:44 am \| Post: 15
Group: NOC Post Group: Working Member Posts: 113 Status:	Quote From : alons June 17, 2009, 12:30 pm Yes that is a restriction that we had to impose. There is no way we can allow to delete the public_html folder. However if you installed in a particular directory like aef then you may delete the folder. Regards, ALons Alons, this isn't really practice. Cause now you're saying, " you can't install scripts in your website root - rather install them in a sub folder" Why not rather keep a list of files that are being installed, and have the ability to remove those files & folders associated with the installed script? If Installatron & Fantastico can do it, so can you. P.S. Maybe you should look into charging money for this script, to afford more developers / support staff for it. You boast about 100+ scripts available, but only 20% of the program actually works. While this is a good idea, it's only a hobby and can't be used by professionals. The amount of professional hosting companies far outweigh the amount of "kiddie hosts". Please re-think your strategies around this, or don't bother getting a lot of companies actually using it. It's better for us to purchase Installatron and use a professional company. Please don't see this as an attack on you personally, but rather a suggestion if you want this product to be better than Fantastico & Installatron.
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suPHP support.

alons	# July 16, 2009, 3:59 pm \| Post: 16
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Thans for your suggestion sir. We will give deep thoughts to it. As regards us developing and Maintaing Softaculous we will always do so even though we are free. We will soon implement ads on Softaculous.com(not with the software) which will help us earn some money and get some more developers. Also sir please can you specify which scripts are not working properly. No one except you have reported 80% failure. I request you to open a Topic on each of the issues you found. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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suPHP support.

SoftDux	# July 17, 2009, 9:28 am \| Post: 17
Group: NOC Post Group: Working Member Posts: 113 Status:	Quote From : alons July 16, 2009, 3:59 pm As regards us developing and Maintaing Softaculous we will always do so even though we are free. We will soon implement ads on Softaculous.com(not with the software) which will help us earn some money and get some more developers. Although I love Open Source Software (OSS) a lot, and love the concept behind it, the biggest problem with free software is that the developer looses interest, or worse the project dies without anyone taking care of it. And then we as clients sit with unhappy end-users / clients on our side, cause the software doesn't get updated. Please don't let this happen to your software. Employing / contracting extra developers can make this a very successful program, and not doing so could bring it down in flames quicker than anything else. Quote From : alons July 16, 2009, 3:59 pm Also sir please can you specify which scripts are not working properly. No one except you have reported 80% failure. So far? Wordpress eggblog textpattern zikula. Quote From : alons July 16, 2009, 3:59 pm I request you to open a Topic on each of the issues you found. Regards, Alons I'm doing that right now.
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suPHP support.

VictorS	# July 17, 2009, 1:17 pm \| Post: 18
Group: Member Post Group: Newbie Posts: 9 Status:	Hello, The way I see can benefit us all is like GPLhost does. Offer web hosting to end-users using the softaculous installer as an attraction. You can use DTC as control panel and by featuring the DTC/softaculous combination instead of cPanel/Fantastico you can add a "no commercial software licenses used" label. Then make it clear by not having the cost of commercial licensing translated to your customers you can offer a better web hosting price. It can attract regular hosting users, plus users who enjoy supporting open-source software -while getting something for it- (i.e. instead of just a donation, they do monthly support and get a hosting package for their websites). Fellow users/contributors from other hosts can engage in development of and we all benefit. You as main coder (alons) are always motivated to improve the software for your own hosting service and to keep the users directly funding you happy. www.softaculous-host.com ? Best regards, Victor
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