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 I cant upgrade my license (9 Replies, Read 4307 times)
ghostus
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hey,

Im not able to upgrade softaculous license. I had installed a free license and now whenever I try to upgrade to monthly premium, it says that my license already has a monthly subscription enabled. what should I do ?

Thanks
IP: --   

I cant upgrade my license
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Please click on the License Key in the "My License" page.
There you will see the Subscribe Button.

Regards,
Alons

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I cant upgrade my license
michael_nicky
Group: Member
Post Group: Newbie
Posts: 5
Status:
Quote From : ghostus October 4, 2010, 6:17 pm
Hey,

Im not able to upgrade softaculous license. I had installed a free license and now whenever I try to upgrade to monthly premium, it says that my license already has a monthly subscription enabled. what should I do ?

Thanks

I'm having the same problem as you.
I've installed the free license on my VPS and now I am trying to upgrade to a premium annualy.
But it failed.
Quote

The following errors occured :
           
  • The IP address(s) - 173.0.54.xxx - are already assigned to a Free / Premium Softaculous License. If its your Free license IP then first Add the License in your My License Page.


Please help me, thanks.


Edited by michael_nicky : October 10, 2010, 8:04 am
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I cant upgrade my license
michael_nicky
Group: Member
Post Group: Newbie
Posts: 5
Status:
Now, I've bought and have a premium license.
But, I still can not do the upgrade from free license to license premium.
Please help me.
Thank you.
IP: --   

I cant upgrade my license
michael_nicky
Group: Member
Post Group: Newbie
Posts: 5
Status:
@alons

Please, check pm
Thanks
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I cant upgrade my license
ghostus
Group: Member
Post Group: Newbie
Posts: 3
Status:
I bought softaculous license from http://www.instantcpanellicense.com and I just clicked refresh license in my whm. Its working fine now and I must say that softaculous rocks!

Thanks!
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I cant upgrade my license
michael_nicky
Group: Member
Post Group: Newbie
Posts: 5
Status:
Quote From : ghostus October 10, 2010, 10:45 am
I bought softaculous license from http://www.instantcpanellicense.com and I just clicked refresh license in my whm. Its working fine now and I must say that softaculous rocks!

Thanks!

I purchased a premium license directly in http://www.softaculous.com/clients?ca=buy
Now I am still awaiting response from their support team

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I cant upgrade my license
ghostus
Group: Member
Post Group: Newbie
Posts: 3
Status:
did you try clicking 'refresh license' ?
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I cant upgrade my license
michael_nicky
Group: Member
Post Group: Newbie
Posts: 5
Status:
Quote From : ghostus October 10, 2010, 11:28 am
did you try clicking 'refresh license' ?


After I check my IP register to license premium, there is an error.
which really is IP: xxx.x.xx.160
Written IP: xxx.x.xx.161

Now, I'm still waiting for help from them to changes to be  xxx.x.xx.160



Edited by michael_nicky : October 10, 2010, 12:24 pm
IP: --   

I cant upgrade my license
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Your primary ip is 173.0.54.160
I am assuming you did that from the Client Center.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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