Softaculous

Topic : Sitepad settings user access

Posted By: bearmatt on July 25, 2017, 10:20 am

A user in the wheel group cannot access the WHM>Sitepad settings. It seems as though you have to login as root user, yet there is no other cpanel plugin that require this.
"Only root has access to this section !"
Please confirm ?

Posted By: aakash_softac on July 26, 2017, 6:48 am | Post: 1

Hi,

At the moment the settings page is only accessible by root user.

We will make the changes to allow wheel user to access the admin panel soon.

Thank you for bringing this to our notice.

-----------------------
Aakash Gupta
SitePad Developer

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Posted By: ronscott on July 28, 2017, 12:20 am | Post: 2

I'm having the same problem. Sitepad seems to be installed properly
and its working on my client side but I cant access the settings in WHM.
I get -Only root has access to this section.

Posted By: bearmatt on July 28, 2017, 9:54 am | Post: 3

Ronscott,
You need to login into whm as root user.
You probably wont need to change the settings anyway - as you mention it is working fine on your cpanel client accounts.

Posted By: aakash_softac on July 28, 2017, 10:14 am | Post: 4

Hi Ronscott,

We have replied to your ticket.

Are you trying to access SitePad using reseller account or its an additional root user?

-----------------------
Aakash Gupta
SitePad Developer

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Twitter: https://twitter.com/sitepad_editor
Facebook: https://facebook.com/SitePad

Posted By: ronscott on July 28, 2017, 5:02 pm | Post: 5

Thanks folks
My mistake, logging in as root user now and everything works fine.

Posted By: aakash_softac on July 31, 2017, 6:46 am | Post: 6

Hi,

Glad to know your issue has been resolved.

-----------------------
Aakash Gupta
SitePad Developer

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Twitter: https://twitter.com/sitepad_editor
Facebook: https://facebook.com/SitePad

Posted By: simulatethis on January 16, 2020, 5:59 am | Post: 7

Having the same issue can wheel users not get this yet its been years?Should I ask for a refund ?

Posted By: atiqch on September 13, 2022, 6:14 am | Post: 8

I am surprised this feature still not active. Wheel users still not able to access settings in WHM >> plugins .
Is there any ETA to enable this feature ?

Posted By: enunciateabcd on November 22, 2022, 2:33 pm | Post: 9

Nice to here that