https://www.softaculous.com/board/index.php?tid=19097 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p57324
Please open ticket with our support portal and we will see if this is from our side or not.
]]> Wed, 29 Nov 2023 11:36:47 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p57324 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p57305 gorilla tag]]> Fri, 17 Nov 2023 09:56:26 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p57305 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56741

This does not looks related to Virtualizor.
You can try a new fresh setup or see if any query is failing on existing WHMCS setup.
]]> Fri, 23 Jun 2023 11:20:37 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56741 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56736
It can't generate an order because the client can't get the product to add to cart on the configure product page.  Should I open a ticket instead?

Thanks.]]> Wed, 21 Jun 2023 10:06:55 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56736 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56735

It must be a database error which must be failing to register the order.

Does it generates a new order when trying from Client Center ?
If its a fresh setup then did you tried using new WHMCS setup ?]]> Wed, 21 Jun 2023 04:53:16 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56735 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56734
Yes it works when I manually put in the order under the admin panel in WHMCS. I also contacted WHMCS support and they said they can not assist in any way related to third party modules.]]> Tue, 20 Jun 2023 23:59:52 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56734 https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56725

Does it works when you try to order from Admin area on WHMCS ?]]> Mon, 19 Jun 2023 06:39:53 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=1#p56725 https://www.softaculous.com/board/index.php?tid=19097&tpg=0#p56722
Despite when I goto Servers, and test connection, this works fine.  In the Admin when I configure the product, it downloadloads all my plan information from virtualizor.  However, whenever you try to purchase a VPS, the client enters their hostname, root password etc, click continue and receive the following error:

Please correct the following errors before continuing:
Connection error.

I enabled debugging in WHMCS, and nothing shows up as errors there.  thsi happens regardless if a client is logged in or not.

I have tried creating a new product from scratch, and still have the same issue.
]]> Sat, 17 Jun 2023 14:12:12 GMT https://www.softaculous.com/board/index.php?tid=19097&tpg=0#p56722