Softaculous


Topic : Install In Blank Folder


Posted By: smoundzou on April 16, 2021, 1:11 am
hello, when I do a wordpress install with softaculous, i remove the wp so the install should install in the root, but instead, it installs in a blank folder and the site cannot be reached. see attached file.  Any idea why this is happening? Thanks in advance.

Posted By: Brijesh on April 16, 2021, 6:44 am | Post: 1
Hi,

This is strange.

Which control panel are you using ?

Can you open a support ticket with us so we can check this in detail :
https://softaculous.deskuss.com/

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Posted By: smoundzou on April 16, 2021, 2:30 pm | Post: 2
I am on a VPS with host4geeks.com
I am using: cPanel & WHM version 86

I have noticed that recently it takes Softaculous about 15 minutes to complete an install.

awssb dot com

Again, this leads to a directory structure page and not the WP install.  I"m guessing due to the blank folder added. Same with wp-admin page.. I get a 404 error again due to the blank folder, at least that's what I think.. Really strange stuff.

Posted By: Brijesh on April 21, 2021, 7:44 am | Post: 3
Hi,

Sorry for the delay in response.

Can you open a support ticket with us so we can check this in detail :
https://softaculous.deskuss.com/

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