having two issues https://www.softaculous.com/board/index.php?tid=9725 <![CDATA[having two issues]]> https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33240
Quote
The VPS failed to start

error: Failed to reconnect to the hypervisor

error: no valid connection

error: Failed to connect socket to '/var/run/libvirt/libvirt-sock': No such file or directory

The following errors were found :

There was an error while starting the new VPS

error: Failed to reconnect to the hypervisor error: no valid
connection error: Failed to connect socket to
'/var/run/libvirt/libvirt-sock': No such file or directory


Hi,

These errors are usually displayed when you have freshly installed KVM and didnt reboot the node. It should be fixed when you reboot the node once.
Also now we have updated your ticket for the natbr error as there is no NAT bridge created on your server.
]]> Thu, 03 Nov 2016 06:16:58 GMT https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33240 <![CDATA[having two issues]]> https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33238
This is happening to both servers, when making vps and trying to started it.

The VPS failed to start
error: Failed to reconnect to the hypervisor
error: no valid connection
error: Failed to connect socket to '/var/run/libvirt/libvirt-sock': No such file or directory

The following errors were found :
There was an error while starting the new VPS
error: Failed to reconnect to the hypervisor error: no valid connection error: Failed to connect socket to '/var/run/libvirt/libvirt-sock': No such file or directory

ticket number 673176]]> Thu, 03 Nov 2016 01:40:53 GMT https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33238 <![CDATA[having two issues]]> https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33204
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I have a new ticket open, still having the same issue with the xen server would you look in to it.

402209
   
   


Hi,

We are awaiting your response since your last reply was

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Hetzner is doing hardware test, I'll let you know when it's up

]]> Sat, 29 Oct 2016 12:45:55 GMT https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33204 <![CDATA[having two issues]]> https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33196
402209]]> Fri, 28 Oct 2016 03:58:42 GMT https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33196 <![CDATA[having two issues]]> https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33172
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ticket number is for the 1st ticket is (Ticket #263000) and for the 2nd ticket is (Ticket #556536) please help asap
   
   


Hi,

We have replied to your tickets.
]]> Tue, 25 Oct 2016 06:25:44 GMT https://www.softaculous.com/board/index.php?tid=9725&tpg=1#p33172 <![CDATA[]]> https://www.softaculous.com/board/index.php?tid=9725&tpg=0#p33144 Sat, 22 Oct 2016 08:13:01 GMT https://www.softaculous.com/board/index.php?tid=9725&tpg=0#p33144