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 Lack of essential information, If you have any problems, technical assistance takes a long time (3 Replies, Read 4914 times)
andresadanmx
Group: Member
Post Group: Newbie
Posts: 3
Status:

Dale poder a tu app con alojamiento web poderoso
I think Webuzo is still in a very early stage, technical information is needed, for example when you migrate your site from another server, you will have problems with permissions on the folders/files, if you require technical assistance you have to wait 4 to 8 hours.  :-(
You also get problems with the DNS Zone Settings, for example if you want to add a TXT record with name @ or leave the cell blank, you get an error.
Also you get a problems to create email accounts, the system says that the user already exists.

I think it's frustrating trying to do the most basic tasks to get your website running.
:neu:

Please make a "how to"

-move a site and change permissions
-move email accounts
-secure your site
-move your SSL, etc.



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Lack of essential information
alons
Group: Administrator
Post Group: Super Member
Posts: 2255
Status:
Hi,

Sir, we are extremely sorry for the inconvenience.
You wanted to shift from cPanel to Webuzo or from another control panel to Webuzo.
We will have the docs put up immediately.

Regards,
Alons

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Lack of essential information
Arick
Group: Member
Post Group: Newbie
Posts: 7
Status:

Let's help the others
Quote From : andresadanmx February 5, 2013, 1:08 am
You also get problems with the DNS Zone Settings, for example if you want to add a TXT record with name @ or leave the cell blank, you get an error.

I also have the same problem. It seems Webuzo didn't allow the user to create empty or blank record. This surely will cause problem because I cannot add A and TXT record for my domain. A problem which should not exist in any control panel.

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Lack of essential information
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote From : andresadanmx February 5, 2013, 1:08 am
I think Webuzo is still in a very early stage, technical information is needed, for example when you migrate your site from another server, you will have problems with permissions on the folders/files, if you require technical assistance you have to wait 4 to 8 hours.  :-(

We sincerely apologize for the inconvenience caused. You can add us on Skype to help us assist you faster and better.

Quote From : andresadanmx February 5, 2013, 1:08 am

You also get problems with the DNS Zone Settings, for example if you want to add a TXT record with name @ or leave the cell blank, you get an error.

Sir you cannot add a blank record or special characters at the moment.

Quote From : andresadanmx February 5, 2013, 1:08 am

Also you get a problems to create email accounts, the system says that the user already exists.

Which email account are you facing problems with ?

Quote From : andresadanmx February 5, 2013, 1:08 am

Please make a "how to"

-move a site and change permissions
-move email accounts
-secure your site
-move your SSL, etc.

Guide : http://www.webuzo.com/wiki/Migration_from_Another_Panel


Edited by valley : November 7, 2013, 6:13 am

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