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 Email Problem, Not sending email to other email address (3 Replies, Read 4002 times)
markyeoj
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hello Webuzo, I am sorry I am not sure if this is off topic. I actually don't where to ask for a help. Everything is working fine in our website hosted in webuzo however we are experiencing a problem that we don't understand what causing it. 

​In our website www . qlv . berlin . com, the contact form isn't working fine. The website is in WordPress and the contact form is Contact Form 7​. We setup the form with this recipients
contact@qlv.berlin, markjoeylavapie@gmail.com, carsten@qlv.berlin. But the only email address that receives an email using the contact form is  markjoeylavapie@gmail.com.  Its really weird.

I tried to send an email to contact@qlv.berlin and carsten@qlv.berlin using my gmail and they received the email.

The two emails are setup as group email created in their gmail account. Can you help me figuring out the problem? We're still not sure where the problem is.

​I hope you can help us. Thanks.​
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Email Problem
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Are the email accounts created using Webuzo ?
http://webuzo.com/wiki/Add_Email_Account

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Email Problem
markyeoj
Group: Member
Post Group: Newbie
Posts: 2
Status:
No, the accounts are not created using Webuzo. They told me that the accounts are created using Gmail + Outlook
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Email Problem
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
You will have to create the email accounts in Webuzo initially and get them working on GMAIL as well as Outlook.

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