Softaculous

Topic : Change License to Another VPS

Posted By: tonymlWb01 on December 15, 2018, 2:01 pm

Hello, I would like to change my actual purchased license to another VPS because I´m upgrade it. So when I´m trying to switch the license to the new VPS (already has a free one month license) don´t let me "The IP you submitted belongs to another license" , and even if I try to remove both license and add the premium license the results are the same.It seems that the license is associated with an IP and I need to change that, thanks

Posted By: peopleinside on December 15, 2018, 2:07 pm | Post: 1

Hi , I don't know if you can change license server IP but maybe if you can do so you can try here: http://www.softaculous.com/clients?ca=webuzo
You need be logged with your premium account.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: tonymlWb01 on December 15, 2018, 2:20 pm | Post: 2

As I said in my post I been there and of course in admin panel, trying everything and I can´t switch the IP of my license. There is a conflict because the new VPS already has a free license and don´t let me swicth between them

Posted By: Dhanya on December 17, 2018, 1:26 pm | Post: 3

Hi,

Please open a support ticket with us:
https://www.softaculous.com/support/