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 Need some help first time user, Trying to access wordpress directory (1 Replies, Read 1657 times)
ltilfordiii
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello,

I'm a first time user here and a first time user of this product.  I am working for a client that has set up a multisite wordpress.  He had tasked me with building some pages for his site.  Unfortunately I made an error where I had installed two caching plugins with both activated (thinking I had deactivated one when installing and activating the other) and the wordpress site is down. 

I know I need to get rid of those plugins to get the multisite back up and my boss had given me access to his virtual server (virtualizor) and told me which virtual server was running wordpress.  Unfortunately I cannot find anyway to access the wordpress directory from the VPS management screen.  Thanks in advance for any help given.

ltilfordiii
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Need some help first time user
asim_shaikh
Group: Member
Post Group: Elite Member
Posts: 381
Status:
Quote
Hello,

I'm a first time user here and a first time user of this product.  I
am working for a client that has set up a multisite wordpress.  He had
tasked me with building some pages for his site.  Unfortunately I made
an error where I had installed two caching plugins with both activated
(thinking I had deactivated one when installing and activating the
other) and the wordpress site is down. 

I know I need to get rid of those plugins to get the multisite back
up and my boss had given me access to his virtual server (virtualizor)
and told me which virtual server was running wordpress.  Unfortunately I
cannot find anyway to access the wordpress directory from the VPS
management screen.  Thanks in advance for any help given.

ltilfordiii


Hi,

Sir, Firstly we welcome you to virtualizor.
Virtualizor is a web based VPS management/control panel which is responsible for deploying and managing VPSs.
The WordPress script must have been installed on one of the VPSs created from Virtualizor, so to sort out your error you will need to access that VPS from Virtualizor (using NoVNC or SSH).

To SSH you can use putty or any third party client to SSH your VPS and to access NoVNC you can login to the End user panel and access NoVNC of that VPS in order to access the VPS.


-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com
IP: --   

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