Softaculous

Topic : Support ticket

Posted By: tikklik on January 26, 2016, 9:15 am

Hello,

any idea how long the delay is on a support ticket.
I opend one 7 days ago but didnt get any responce yet.

Ticket 552687

Posted By: tikklik on January 26, 2016, 9:18 am | Post: 1

never mind. i didnt get any notification but my ticket was answerd, but that was not the solution :-(

Posted By: nikhil89 on January 28, 2016, 2:19 pm | Post: 2

Quote From : tikklik January 26, 2016, 9:18 am

never mind. i didnt get any notification but my ticket was answerd, but that was not the solution :-(

Hi,

Are you still facing the issue? We have replied to your ticket.

Please let us know if you need any further information. We will be happy to help you.

Posted By: tikklik on January 28, 2016, 3:07 pm | Post: 3

Yes it is working again but why this hack fixes.