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 Unable to fetch path from the data received, Getting Error while adding a domain (1 Replies, Read 4177 times)
weddingdeli
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi,

I am trying to add a domain. I guess I doing all the steps right but still having some issues. I can see that the file is being created but Softaculous is unable to reach it back. The user I am using for FTP has all the right in the directory.
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Unable to fetch path from the data received
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Is there a .htaccess file in the domain path ? We create a file with random name and try to access that file.

If your domain is not pointing to the server or if there is a .htaccess file which could block access to this file.

If you can open a support ticket with us with the FTP details we can check this issue for you :
https://www.softaculous.com/support/

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