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 license stuck expired, will not refresh (1 Replies, Read 2200 times)
dwilson56
Posted on # June 29, 2019, 4:29 am
Group: Member
Post Group: Newbie
Posts: 1
Status:
How do I get my license status back active?
I paid my invoice twice to be exact, but server remains expired.
I've tried :
/usr/local/emps/bin/php /usr/local/virtualizor/scripts/cron.php
[Sat Jun 29 04:17:05 GMT 2019] Started

I get:

Could not update location details for SERID : 0
[Sat Jun 29 04:17:05 GMT 2019] Finished

all ports are listening as they should be even turned off firewall completely and still nothing. This has be going on all day I opened support ticket and no response, I understand I could have paid my invoice in advance and possibly avoided this issue but I think a support response within a couple of hours is not unreasonable. what can I do?
IP: --   

license stuck expired, will not refresh
jevingala
Posted on # June 29, 2019, 7:07 am | Post: 1
Group: Virtualizor Team
Post Group: Super Member
Posts: 742
Status:
Hi,

Is your server able to ping virtualizor.com ?

May I know your ticket id ?

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

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