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 License Inactive, Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software. (41 Replies, Read 90865 times)
layalhasan
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello there,
I am using VestaCP and enabled trial for a month. I want to go for a free version but don't know how. Please help.

License Inactive
Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

Refresh License does nothing.

Edited by Moderator : February 7, 2018, 12:18 pm
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

We have converted your license to Free.

Please click on the Refresh License link in Softaculous admin panel to refresh the license.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
welcomewebmarketing
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi,
I am also using VestaCP and enabled trial for a month. I would like to go for a free version but don't know how. Please help.

License Inactive
Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

Refresh License does nothing.[/quote]
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : digitalnextview May 8, 2018, 4:05 pm
Hi,
I am also using VestaCP and enabled trial for a month. I would like to go for a free version but don't know how. Please help.

License Inactive
Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

Refresh License does nothing.


Please PM me your server IP and I will convert your license to Free.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
conorh
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi. I am also looking for a free license. The IP is 185.38.44.179. Thanks
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

We have issued a Free license for your IP.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
fbravoatpm
Group: Member
Post Group: Newbie
Posts: 1
Status:
In vesta cp it appears to me:
License Inactive
  Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

When I refresh, the same message still appears.
Can you reset my license to be able to buy a new paid license?
my IP 54.39.22.236

my contact details fbravo@atpm.cl

Edited by Moderator : September 23, 2019, 9:20 am
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : fbravoatpm September 23, 2019, 1:52 am
In vesta cp it appears to me:
License Inactive
  Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

When I refresh, the same message still appears.
Can you reset my license to be able to buy a new paid license?
my IP 54.39.22.236

my contact details fbravo@atpm.cl
Hi,
I have added the license to your account and converted the license to Free.
You can now purchase the license from your account. I have emailed you the license renewal link.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
naqiuddinkhafiz
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello there,

I just registered free hosting through InfinityFree but was not able to access Softaculous. It returns " Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software."

This is my IP address 185.27.134.110

Can I get free license?

Thanks!
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

You will need to contact your web host and ask them to renew the license.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
michaelmobil
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello there,
I am using  CWP Control WebPanel. and enabled trial for a month. I want to go for a free version but don't know how. Please help.

License Inactive
Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

Refresh License does nothing.
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : michaelmobil November 10, 2019, 10:40 pm
Hello there,
I am using  CWP Control WebPanel. and enabled trial for a month. I want to go for a free version but don't know how. Please help.

License Inactive
Your license (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

Refresh License does nothing.
Hi,
Please PM me your server IP and I will convert the license to Free.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
desarrollocolfenix
Group: Member
Post Group: Newbie
Posts: 1
Status:
You are not letting me update the softaculous license on my server please help me with this news thank you very much I get this "Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software." thank you very much.
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

You can click on the Refresh License link in Softaculous admin panel or you can execute the CRON command which is executed once every 24 hours :
http://www.softaculous.com/docs/admin/immediate-synchronize-with-softaculous-servers/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
tedis
Group: Member
Post Group: Newbie
Posts: 1
Status:
please help me!!! I want to open Softaculous but there is writing like this "Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software."Thanks
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

You will need to contact your web host and ask them to renew the license.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
steliofeijo
Group: Member
Post Group: Newbie
Posts: 1
Status:
Greetings dear, my license is expired, can you please activate a free license?

IP: 62.171.142.191


Edited by Moderator : April 15, 2020, 9:50 am
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Sorry for the delay in response.

It seems the license is now Premium hence we are not making any changes to your license.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
elenavasilaki
Group: Member
Post Group: Newbie
Posts: 1
Status:
same here License Inactive
  Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software.

IP: --   

License Inactive
gauravdhaka
Group: Member
Post Group: Newbie
Posts: 1
Status:
I just registered free hosting through InfinityFree but was not able to access Softaculous.  Help!
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : elenavasilaki June 25, 2021, 8:23 am
same here License Inactive
  Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software.


Can you please open a support ticket with us so we can check this for you :https://softaculous.deskuss.com/


Quote From : gauravdhaka June 25, 2021, 7:07 pm
I just registered free hosting
through InfinityFree but was not able to access
Softaculous.  Help!

Can you please let us know what error you are facing ?


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
bradley70
Group: Member
Post Group: Newbie
Posts: 1
Status:
I too would like to be issued the free license, But my refresh license link does nothing
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : bradley70 July 12, 2021, 10:54 pm
I too would like to be issued the free license, But my refresh license link does nothing

Hi,
Can you please PM me your server IP and I will convert your license to Free.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
laionerplus
Group: Member
Post Group: Newbie
Posts: 1
Status:
Saludos , mi licencia ha caducado, ¿puedes activar una licencia gratuita?

IP: 107.190.132.210

Saludos , mi licencia ha caducado, ¿puedes activar una licencia gratuita?

IP: 107.190.132.210
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : laionerplus July 19, 2021, 1:30 pm
Saludos , mi licencia ha caducado, ¿puedes activar una licencia gratuita?

IP: 107.190.132.210

Saludos , mi licencia ha caducado, ¿puedes activar una licencia gratuita?

IP: 107.190.132.210
Hi,

Sorry for the delay in response.

I see there is currently a Premium license for your IP. Let us know if you are still facing any issues.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
Qarizma-ch
Group: Member
Post Group: Newbie
Posts: 3
Status:
my license has expired how can we do it for free
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : Qarizma-ch November 19, 2021, 10:35 pm
my license has expired how can we do it for free

Please PM me your server IP so I can change your license to Free.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
Qarizma-ch
Group: Member
Post Group: Newbie
Posts: 3
Status:
hello brijesh can you renew ip 178.39.1.17 i am using ubuntu server vesta thank you
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : Qarizma-ch January 14, 2022, 10:20 pm
hello brijesh can you renew ip 178.39.1.17 i am using ubuntu server vesta thank you
Hi,
As per your request we have converted the license for your server IP to Free.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
Qarizma-ch
Group: Member
Post Group: Newbie
Posts: 3
Status:
Joomla cannot be installed in the Free version of Softaculous.  Unlock Premium Features


Software Info
Softaculous License: .......................................... (178.39.1.17)
License Type : Free
 
Server IP:192.168.1.101
Expires:Never
IP as per licensing server : 178.39.1.17
PHP Version : 7.2.24-0ubuntu0.18.04.10
Softaculous Version : 5.8.2
Latest Version : 5.8.2
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : Qarizma-ch January 23, 2022, 1:59 pm
Joomla cannot be installed in the Free version of Softaculous.  Unlock Premium Features


Software Info
Softaculous License: .......................................... (178.39.1.17)
License Type : Free
 
Server IP:192.168.1.101
Expires:Never
IP as per licensing server : 178.39.1.17
PHP Version : 7.2.24-0ubuntu0.18.04.10
Softaculous Version : 5.8.2
Latest Version : 5.8.2

Hi,

Joomla is not available in the Free version of Softaculous. You need to upgrade to the premium version to be able to install Joomla via Softaculous. Here is the guide for the same :
https://www.softaculous.com/blog/docs/admin/buying-information/


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
ikarisroy
Group: Member
Post Group: Newbie
Posts: 1
Status:
When I refresh, the same message still appears.
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : ikarisroy February 7, 2022, 10:01 am
When I refresh, the same message still appears.
Hi,
Sorry for the delay in response.

If you can open a ticket with us we can quickly check this for you :
https://softaculous.deskuss.com/open.php

Edited by Brijesh : February 24, 2022, 12:38 pm

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
jl.sifuentes
Group: Member
Post Group: Newbie
Posts: 2
Status:
Your license (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

Edited by Moderator : June 16, 2022, 10:42 am
IP: --   

License Inactive
jl.sifuentes
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi, I receive this message on whm of cpanel.
Quote From : jl.sifuentes June 16, 2022, 4:17 am
Your license (xxxxx-xxxxx-xxxxx-xxxxx-76044) is not active or it has expired. If your license has expired, please renew it to continue using this Software.Refresh License

I clicked on refresh but still the same message.
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : jl.sifuentes June 16, 2022, 4:19 am
Hi, I receive this message on whm of cpanel.
Quote From : jl.sifuentes June 16, 2022, 4:17 am
Your license (xxxxx-xxxxx-xxxxx-xxxxx-76044) is not active or it has expired. If your license has expired, please renew it to continue using this Software.Refresh License

I clicked on refresh but still the same message.

Hi,
I see currently this is a Free license and you should not face this issue anymore.

If you still face the issue please open a support ticket with us so we can check this for you :

https://softaculous.deskuss.com/open.php

Edited by Brijesh : June 16, 2022, 10:43 am

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
sportstravelmanagers
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello, I can no longer access softaculous to install WordPress on my domains in my cPanel. I am getting a message saying its inactive or expired. Please assist.
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : sportstravelmanagers June 18, 2022, 9:34 am
Hello, I can no longer access softaculous to install WordPress on my domains in my cPanel. I am getting a message saying its inactive or expired. Please assist.

Hi,
Sorry for the delay in response.
Are you still facing the issue ?


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
moderncreative
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi,
is there still a chance to get a free license trial month?
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : ladkii November 3, 2022, 10:42 am
I just registered free hosting through InfinityFree but was not able to access Softaculous. It returns " Your license is not active or it has expired. If your license has expired, please renew it to continue using this Software."

Are you still facing the issue ?

Quote From : moderncreative November 8, 2022, 11:46 pm
Hi,
is there still a chance to get a free license trial month?


Yes you can claim a trial license here :https://www.softaculous.com/softaculous/trial


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

License Inactive
nicways
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello Team,

I can no longer access softaculous to install WordPress in my whm. I am getting a message saying its inactive or expired. Please assist.
IP: --   

License Inactive
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Quote From : nicways February 22, 2023, 5:02 pm
Hello Team,

I can no longer access softaculous to install WordPress in my whm. I am getting a message saying its inactive or expired. Please assist.

Hi,
Can you please open a support ticket with us with your server IP so we can check the license for you :https://softaculous.deskuss.com/open.php


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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