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Posted By: Brijesh on January 24, 2012, 7:19 am | Post: 16 |
Hi,
Sir the IPs might change as our Mirrors are Load balancing but our Hostname will be the same. Please allow the access to the following Hostname: *.softaculous.com ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on January 24, 2012, 10:38 am | Post: 18 |
Hi,
Sir generally *.softaculous.com should work and if it does not work please add these: s1.softaculous.com s2.softaculous.com s3.softaculous.com s4.softaculous.com s5.softaculous.com s6.softaculous.com s7.softaculous.com s8.softaculous.com s9.softaculous.com s10.softaculous.com ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on January 25, 2012, 5:28 am | Post: 20 |
Hi,
Sir can you please open a support ticket with the root details of your server. We will check it and resolve the issue. http://www.softaculous.net/support ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on December 20, 2012, 5:48 am | Post: 22 |
Hi,
This could be due to Safe Mode enabled or Openbase Dir enabled. I have replied to your ticket please provide access to one of your server we will look into this. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on December 21, 2012, 6:53 am | Post: 24 |
Hi,
The issue is only on a few servers with custom configurations. There are several reasons for this issue : 1. Firewall not allowing to download the scripts 2. Openbase dir restriction 3. Safe Mode enabled The issue on your server was due to the CRON command used by Softaculous. I have changed it on the server for which you provided root details and the instructions are emailed to you to fix this on other servers. The reason why we need root access to the servers is because if we have root access we can debug and resolve the issue faster. We are adding the logs in the next version so that users can find the reason for an issue in logs. Edited by Brijesh : December 21, 2012, 6:54 am ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on December 22, 2012, 7:32 am | Post: 26 |
Hi,
Sir you just need to reinstall Softaculous on your servers and then add the CRON to your Crontab. We have modified the installer to work correctly on Hsphere FreeBSD. This will also work fine in future versions of Softaculous. The issue was due to open_basedir=/ due to this the Curl fails to redirect. We have changed it to open_basedir="" which works fine on FreeBSD servers. Please let us know if you still face the issue. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Jim22 on December 29, 2012, 11:52 pm | Post: 27 |
Thank you. You have finally fixed this! Thank you so much for fixing this. |