Softaculous

Topic : Blank page under vestacp

Posted By: citrix34 on October 22, 2018, 9:36 pm

Hi Team,
Since the last VestaCP update (0.9.8.23), my Softaculous stopped to work, giving a wonderful white page. when i check the nginx log, i discovered many errors like :

2018/10/22 22:50:01 [error] 6616#0: *66 FastCGI sent in stderr: "PHP message: PHP Notice: Undefined variable: _SESSION in /usr/local/vesta/web/softaculous/index.php on line 27
PHP message: PHP Notice: Undefined variable: _SESSION in /usr/local/vesta/web/softaculous/index.php on line 32
PHP message: PHP Notice: Undefined variable: _SESSION in /usr/local/vesta/web/softaculous/index.php on line 35
PHP message: PHP Notice: Undefined variable: _SESSION in /usr/local/vesta/web/softaculous/index.php on line 60
PHP message: PHP Notice: Use of undefined constant VESTA_CMD - assumed 'VESTA_CMD' in /usr/local/vesta/web/softaculous/index.php on line 65
PHP message: PHP Notice: Use of undefined constant VESTA_CMD - assumed 'VESTA_CMD' in /usr/local/vesta/web/softaculous/index.php on line 76
PHP message: PHP Warning: array_keys() expects parameter 1 to be array, null given in /usr/local/vesta/web/softaculous/index.php on line 85" while reading response header from upstream, client: 127.0.0.1, server: _, request: "POST /softaculous/index.php?act=cp_api&api=serialize HTTP/1.1", upstream: "fastcgi://unix:/var/run/vesta-php.sock:", host: "127.0.0.1:7070"

2018/10/22 22:50:01 [error] 6616#0: *69 FastCGI sent in stderr: "PHP message: PHP Warning: Unknown: The session id is too long or contains illegal characters, valid characters are a-z, A-Z, 0-9 and '-,' in Unknown on line 0
PHP message: PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/usr/local/vesta/data/sessions) in Unknown on line 0" while reading upstream, client: 127.0.0.1, server: _, request: "GET /login/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/vesta-php.sock:", host: "127.0.0.1:7070"

any idea ?

Thanks
JP

Posted By: Brijesh on October 23, 2018, 6:26 am | Post: 1

Hi,

In the recent update it seems VestaCP deleted the Softaculous binary file causing a blank page.

Please install "gcc" if it is not installed on your server and then execute the following repair command to resolve the issue :

Code
/usr/local/vesta/php/bin/php /usr/local/vesta/softaculous/cli.php --repair

If you still face the issue please open a support ticket with us :
https://www.softaculous.com/support/

Edited by Brijesh : October 23, 2018, 6:26 am

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: citrix34 on October 23, 2018, 6:41 am | Post: 2

your product works again !
Thanks for your help!

Posted By: Brijesh on October 24, 2018, 7:32 am | Post: 3

Hi,

Glad to know your issue was resolved.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: akard on January 9, 2019, 1:40 pm | Post: 4

Hello,

i keep receiving the same erros on nginx.log, allthoug the softaculous page is working fine.
Im using vespacp 0.9.8 on debian.

Your solution didnt work to me. Is there another way
Regards
akard

Posted By: Brijesh on January 14, 2019, 6:41 am | Post: 5

Hi,

Sorry for the delay in response.

Please open a support ticket with us so that we can check this for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool