Welcome Guest. Please Login or Register  


You are here: Index > Webuzo > Bugs > Topic : No reply given to emergency ticket #824263.



Threaded Mode | Print  

 No reply given to emergency ticket #824263., Webuzo App Update has taken down the site (7 Replies, Read 1076 times)
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Close to 3 hours ago, I submitted ticket #824263.

There has been no reply.


Can someone please look at this ticket.

I am a premium Webuzo user!
IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Hello webuzo support,

I raised a ticket #824263 on Saturday.
My site has been down ever since. Today is Monday, I hope you will assist.

I have described the issue, inside Webuzo panel I received App update notification for Php and MySql 8.0.

Php update happen all fine and website worked fine after php service restart.

However, problem appeared after clicking on MySql 8.0 update inside Webuzo panel.

Now, under services there is no MySQL 8.0 services.

I have done troubleshooting what ever I could;

It all described in detain in the ticket #824263.


I have Webuzo premium license, I humbly urge and request to please assist at your earliest convenience.

Thanks
IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Hello Webuzo support,

I have waited for 3-days and  you have not replied.

If at all you have any conscience, please tell me like a human being if you will reply or will not reply.

And if you tell me like a human being that you will not reply, I will understand and look at my options to get my site going.

I also have sent you message via your FaceBook page as well.

I'm sure you would not want to be treated this way. I paid for premium Webuzo license.


IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Arish,


I have sent you the details as you requested.
IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Arish, I have sent you a message via ticket #290887.

I've provided you with the Webuzo login details as well.

Please my humble request is to check the description of the problem in ticket #290887.

Please guide me in the right direction so I can get my site live again.

Thanks
IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Sadly, no reply
IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
For last 12-day, I have been politely begging for help.

Please put yourself in my position and try and feel how it affecting me.

I hope you understand.

You know what goes around comes around.


I have provided you with Webuzo login and still you have not resolved my ticket!
IP: --   

No reply given to emergency ticket #824263.
linuskom
Group: Member
Post Group: Newbie
Posts: 10
Status:
Arish you requested detail. I have provided you details.
IP: --   

« Previous    Next »

Threaded Mode | Print  



Jump To :


Users viewing this topic
1 guests, 0 users.


All times are GMT. The time now is September 26, 2020, 2:43 am.

  Powered By AEF 1.0.8 © 2007-2008 Electron Inc.Queries: 11  |  Page Created In:0.271