Softaculous

Topic : Issue

Posted By: MustangV10 on June 30, 2011, 11:26 am

Hi,

I wasn't able to get Soft going, nor was my sys admin, nor were the team at Syslint.

Soft is installed and shown in WHM with a paid license.

I was told this by Syslint:

Quote

Hello,

It seems there is a bug in registering Softaculous plugin in cpanel . Please see the proof below,
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root@server [~]# /usr/local/cpanel/bin/register_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/softaculous.cpanelplugin
[2011-06-30 07:16:11 -0400] die [Internal Death while parsing [stdin] 17941] open3: exec of file - failed at /usr/local/cpanel/bin/register_cpanelplugin line 33
at /usr/local/lib/perl5/5.8.8/IPC/Open3.pm line 246
IPC::Open3::_open3('open3', 'main', 'GLOB(0x912df94)', 'GLOB(0x912dfac)', '>&STDERR', 'file', '-') called at /usr/local/lib/perl5/5.8.8/IPC/Open3.pm line 307
IPC::Open3::open3('GLOB(0x912df94)', 'GLOB(0x912dfac)', '>&STDERR', 'file', '-') called at /usr/local/cpanel/bin/register_cpanelplugin line 33
open3: exec of file - failed at /usr/local/cpanel/bin/register_cpanelplugin line 33
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You may better contact the Softaculous developers to fix this issue.

Any ideas?

Thanks.

Posted By: alons on June 30, 2011, 1:00 pm | Post: 1

Hi,

It looks your cPanel is not installed correctly :
IPC::Open3::open3('GLOB(0x912df94)', 'GLOB(0x912dfac)', '>&STDERR', 'file', '-') called

The file module is called but is not installed which is Abnormal.
You must get this fixed from the cPanel team.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: MustangV10 on June 30, 2011, 1:31 pm | Post: 2

So what do I need to ask the cPanel team?

Posted By: alons on June 30, 2011, 2:33 pm | Post: 3

Hi,

Yes, I will see if I can get the commands to install that missing software.
But who has installed this for your ?

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: MustangV10 on June 30, 2011, 2:40 pm | Post: 4

Quote From : alons June 30, 2011, 2:33 pm

Hi,

Yes, I will see if I can get the commands to install that missing software.
But who has installed this for your ?

That would be great if you can find the commands, thanks.

I installed Softaculous.

Posted By: MustangV10 on July 2, 2011, 7:14 am | Post: 5

Awaiting your response.

Posted By: alons on July 2, 2011, 10:38 am | Post: 6

Hi,

Please execute :
root> yum install file

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: MustangV10 on July 2, 2011, 11:13 am | Post: 7

Quote

root@server [~]# root> yum install file
-bash: root: command not found

Posted By: cyberindlin on July 2, 2011, 1:31 pm | Post: 8

I am also facing same issue... same error... any solution?

Posted By: MustangV10 on July 2, 2011, 1:50 pm | Post: 9

The cPanel team fixed it for me. cyberindlin, I suggest you open a support ticket with cPanel if it's the same problem as mine.