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 Your help needed: Could not encrypt admin password because the domain is not pointing to the correct server, Everything is normal but can't install Podcast manager (4 Replies, Read 3942 times)
cnsoft
Group: Member
Post Group: Newbie
Posts: 6
Status:
Hello,

I'm using Softaculous on my WHM powered server. Everything is normal, I got install Wordpress manager to one of my domain without issue.
BUt when I try to install 'Podcast generator' to my domain, it says "Could not encrypt admin password because the domain is not pointing to the correct server"
Everything is normal, SSL active for domain, domain is redirected more than a year ago.

What is the issue?
Thank you.
IP: --   

Your help needed: Could not encrypt admin password because the domain is not pointing to the correct server
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Can you please open a support ticket with us :
https://softaculous.deskuss.com/

Our support team will check this asap.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Your help needed: Could not encrypt admin password because the domain is not pointing to the correct server
cnsoft
Group: Member
Post Group: Newbie
Posts: 6
Status:
Quote From : Brijesh June 16, 2020, 4:55 am
Hi,

Can you please open a support ticket with us :
https://softaculous.deskuss.com/

Our support team will check this asap.


  Hi,

Just created ticket #532693 with server details and explanation.

Thank you.
IP: --   

Your help needed: Could not encrypt admin password because the domain is not pointing to the correct server
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

I just checked the ticket and I see that the issue was due to PHP version 7.4

Our team changed the PHP version to 7.3 and it worked fine.

It seems Podcast generator is not compatible with PHP 7.4, we will update the script package with the updated requirement soon.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Your help needed: Could not encrypt admin password because the domain is not pointing to the correct server
cnsoft
Group: Member
Post Group: Newbie
Posts: 6
Status:
Quote From : Brijesh June 19, 2020, 5:12 am
Hi,

I just checked the ticket and I see that the issue was due to PHP version 7.4

Our team changed the PHP version to 7.3 and it worked fine.

It seems Podcast generator is not compatible with PHP 7.4, we will update the script package with the updated requirement soon.


Hello,

Yes, the issue has been fixed, thank you. I will have a feature request, will create a topic now.

Thank you again.
IP: --   

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