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 Cannot publish site, Unable to publish (4 Replies, Read 170 times)
Marcthearchitect
Group: Member
Post Group: Newbie
Posts: 7
Status:
So I've built my site. When i publish the site everything seems to work just fine. But when i go to my site marcanthonymagic.fun

Nothing happens. Nothing gets published.
When i click view site , it shows me the not live version. But when i actually go to the site its just a white page.
IP: --   

Cannot publish site
Marcthearchitect
Group: Member
Post Group: Newbie
Posts: 7
Status:
I can't even attach any photos of screenshots to this thread, keeps giving me an error. What the heck is going on with this website builder?
IP: --   

Cannot publish site
aakash_softac
Group: Softaculous Team
Post Group: Working Member
Posts: 204
Status:
Hi,

Please make sure your domain is pointing to the same server where you have purchased the hosting account.

If you still face any issue please open a support ticket with us so we can debug further:
https://softaculous.com/support/

-----------------------
Aakash Gupta
SitePad Developer

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Cannot publish site
Marcthearchitect
Group: Member
Post Group: Newbie
Posts: 7
Status:
How to I point it to the right server?  I need step by step information, unfortunately i'm not good at this stuff
IP: --   

Cannot publish site
aakash_softac
Group: Softaculous Team
Post Group: Working Member
Posts: 204
Status:
Hi,

It seems you've resolved the issue.

For any one who is not able to understand you will need to contact your domain provider as them to point the domain to your host server.

When you purchase a hosting service they send you a mail regarding the nameserver which is usually ns1.yourhostname.com, ns2.yourhostname.com which you need to provide to your domain provider and ask them to point it to the given server.

Do let us know if you need any other information.

-----------------------
Aakash Gupta
SitePad Developer

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Facebook: https://facebook.com/SitePad
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