Softaculous


Topic : Specified FTP Path does not exist


Posted By: lindsmcw on October 20, 2014, 12:25 am
When trying to setup the FTP connection with Softaculous I got the following error:
Specified FTP Path does not exist
I have read other forum comments regarding this but they haven't helped.

I have used /public_html/ and public_html and public_html/ which should as that is the dir where files will go. I have also tried putting another dir. on top of that eg. public_html/market and also putting the full path prior to that. But none have worked.

I have read ftp://ftp.hp.com/pub/printers/mfps/ews_help/help/en/help_NetworkFolderAddEditFtp2.htm which didn't really help.
Any further suggestions?

Posted By: lindsmcw on October 20, 2014, 12:33 am | Post: 1
I seemed to have solved the problem.
For the FTP Path section, instead of using public_html I just used: ..
and it worked.

Posted By: lindsmcw on October 20, 2014, 12:36 am | Post: 2
I seemed to have solved the problem.
For the FTP Path section, instead of using public_html I just used: ..
and it worked.


Actually it allowed me to continue with the install process.. but has just left me with a blank screen after it said successfully installed.. not sure what is going on.

Posted By: Brijesh on October 20, 2014, 9:24 am | Post: 3
Hi,

Did you get a blank page on the Softaculous page after installation or did you get a blank page on your domain when you visited it ?

I just checked your account and I see an OpenCart installation which works fine.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: lindsmcw on October 20, 2014, 10:43 am | Post: 4
The software I got the error for was open classifieds. I couldn't find the reason for the blank page, so I decided to use open cart instead. It could have been a php.ini error or even that I was using PHP 2.x instead of 4.0 (now using 4.0). not sure. Or maybe a path error in setup.

Posted By: lindsmcw on October 20, 2014, 10:45 am | Post: 5
Quote From : Brijesh October 20, 2014, 9:24 am
Hi,

Did you get a blank page on the Softaculous page after installation or did you get a blank page on your domain when you visited it ?

I just checked your account and I see an OpenCart installation which works fine.


BTW. The blank page was on my domain after I had installed open classifieds. Both user page and admin page were blank.

Posted By: Brijesh on October 20, 2014, 12:44 pm | Post: 6
Hi,

Yes it could be due to PHP version issue.

If you want we can debug the issue for you, just open a support ticket with us with a test installation on your domain.
https://www.softaculous.com/support

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: chgoosen@gmail.com on November 24, 2014, 1:16 pm | Post: 7
I got the same problem. Really frustrating. Just trying to install Joomla 3x. Googled all day long and saw many posts with same problem but no solutions?
Please help

Posted By: Brijesh on November 25, 2014, 10:58 am | Post: 8
Hi,

You can refer to the following documentation on how to add a domain here :
http://www.softaculous.com/docs/Adding_Domain

If you still face the issue please PM me your FTP details and I will check it for you.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

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