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 Sitepad settings user access, Sitepad requires a WHM user to login in as root (6 Replies, Read 3752 times)
bearmatt
Group: Member
Post Group: Newbie
Posts: 21
Status:
A user in the wheel group cannot access the WHM>Sitepad settings. It seems as though you have to login as root user, yet there is no other cpanel plugin that require this.
"Only root has access to this section !"
Please confirm ?

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Sitepad settings user access
aakash_softac
Group: Softaculous Team
Post Group: Elite Member
Posts: 455
Status:
Hi,

At the moment the settings page is only accessible by root user.

We will make the changes to allow wheel user to access the admin panel soon.

Thank you for bringing this to our notice.

-----------------------
Aakash Gupta
SitePad Developer

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Sitepad settings user access
ronscott
Group: Member
Post Group: Newbie
Posts: 2
Status:
I'm having the same problem. Sitepad seems to be installed properly
and its working on my client side but I cant access the settings in WHM.
I get -Only root has access to this section.
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Sitepad settings user access
bearmatt
Group: Member
Post Group: Newbie
Posts: 21
Status:
Ronscott,
You need to login into whm as root user.
You probably wont need to change the settings anyway - as you mention it is working fine on your cpanel client accounts.



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Sitepad settings user access
aakash_softac
Group: Softaculous Team
Post Group: Elite Member
Posts: 455
Status:
Hi Ronscott,

We have replied to your ticket.

Are you trying to access SitePad using reseller account or its an additional root user?

-----------------------
Aakash Gupta
SitePad Developer

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Sitepad settings user access
ronscott
Group: Member
Post Group: Newbie
Posts: 2
Status:
Thanks folks
My mistake, logging in as root user now and everything works fine.
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Sitepad settings user access
aakash_softac
Group: Softaculous Team
Post Group: Elite Member
Posts: 455
Status:
Hi,

Glad to know your issue has been resolved.

-----------------------
Aakash Gupta
SitePad Developer

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Facebook: https://facebook.com/SitePad
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