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 "backup created by automated upgrade", WP backup created when backups are not enabled (14 Replies, Read 3792 times)
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
I've noticed in the last few days that a number of customers are seeing Softaculous backups show up in their accounts when they have the automated backups fully disabled.

Based on what I'm seeing, it *seems* like these customers have Softaculous set to automatically update a particular script (WP in this case).  When Softaculous detected a newer version of WP, it ran that backup prior to upgrading just in case.  Is that a safe assumption?

Is there a way to tell it not to do that?  Or should I advise my customers to turn off Softaculous from auto-upgrading if they don't want this to happen?

Thank you,
Jason
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"backup created by automated upgrade"
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

You can disable backup option from the Softaculous Admin Panel -> Settings -> General -> Backup Settings -> Disable Automated Backups for Enduser -> Select "All" and click on "Edit Settings".

This should disable backup even when the script is automatically updated.

Hope this helps. Please let us know if you still face the issue. We will be happy to help you.
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"backup created by automated upgrade"
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
Thank you for your reply.

I don't want to do that as I want to allow customers to setup backups if they want them.  However, if they don't want them, it shouldn't create backups at all.

Would this be an enhancement request?

Would unchecking the option for Softaculous to keep the script updated solve the problem?
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"backup created by automated upgrade"
salman
Group: Webuzo Team
Post Group: Working Member
Posts: 212
Status:
Hi,

We will try to add user specific setting for disabling backup while auto upgrade soon.

You don't need to disable backup option for your Endusers.

We have setting for admin only to disable backup while auto upgrade, you can disable backup while auto upgrade by enabling the following setting in universal.php:

Go to /Path/To/Softaculous/enduser/universal.php

change $globals['off_backup_au'] = 0; to
$globals['off_backup_au'] = 1;

This will disabled backup while auto upgrade for Endusers.

Please let us know if you need any further information.
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"backup created by automated upgrade"
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
Thank you for your reply!

I'm unable to find the setting you specified in universal.php. 

Is this the line you meant?

$globals['disable_backup_upgrade'] = 0;

Regards,
Jason
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"backup created by automated upgrade"
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Sorry for the previous response.

The setting $globals['off_backup_au'] will not be available in universal.php

you can simply add it at the end of other $globals settings.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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"backup created by automated upgrade"
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
Thank you very much  :)

I've made that adjustment on one of my servers and will see how it goes.

I think that would be a nice setting to have built-in (as a checkbox) to the WHM interface if you agree.

Regards,
Jason
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"backup created by automated upgrade"
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

I will discuss this with our development team to add it as a checkbox.

It seems the team might not have added this because having a backup before upgrade is recommended to help restore in case of any failure.

Adding in admin panel itself will allow server admin to disable such backups and in case of failure they might end up in trouble.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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"backup created by automated upgrade"
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
Quote From : Brijesh August 25, 2016, 2:28 pm

It seems the team might not have added this because having a backup before upgrade is recommended to help restore in case of any failure.

Adding in admin panel itself will allow server admin to disable such backups and in case of failure they might end up in trouble.


Both of those points make sense, however, the reason I found out about this is because I had several customers exceed their account quotas due to these backups which is disruptive to email and other processes from working. 

I certainly agree with the safety in backing up but depending on how they manage their disk space (and backups on their own, hopefully), an undesired backup may cause problems. 

Maybe there's a way to have a checkbox below the option where they decide if they want Softaculous to automatically upgrade them in the future that states something like:  "Please be aware that if you select this box, Softaculous will run a backup each time before it upgrades this script even if you have overall Softaculous backups disabled. You will need to delete these backups as needed if storage space is a concern."   

Here's another question, does it rotate these backups?  Say WordPress updates 5 times over a few months -- would Softaculous create and keep 5 backups?  Or does it remove the previous backup each time?

Cheers,
Jason
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"backup created by automated upgrade"
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi Jason,

At the moment the backups created by automatic upgrade are not rotated. We will make the changes to rotate the backups created by automatic upgrades soon.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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"backup created by automated upgrade"
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
Fantastic - Thank you!

Cheers,
Jason
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"backup created by automated upgrade"
cyon
Group: NOC
Post Group: Newbie
Posts: 3
Status:
Hi Brijesh,

I was wondering, if this already has been implemented:
Quote
We will make the changes to rotate the backups created by automatic upgrades soon.


Thanks,
Philipp
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"backup created by automated upgrade"
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

This is completed and we will try to push this in the next version of Softaculous which will be released next week.

Since the new release is already in the testing phase we cannot assure that this fix will be included in that release but if you want we can provide you the patch files if it is not release in the next version of Softaculous.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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"backup created by automated upgrade"
salman
Group: Webuzo Team
Post Group: Working Member
Posts: 212
Status:
Hi,

We have just launched the Softaculous version 4.9.0 which included the fix to rotate the backups created by automatic upgrades

Please run the cron command to get the latest version.
IP: --   

"backup created by automated upgrade"
charlottezweb
Group: Member
Post Group: Newbie
Posts: 7
Status:
Thank you!

-Jason
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