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 suPHP support., Installing scripts on a server using suPHP throws errror 500s. (18 Replies, Read 16352 times)
KuJoe
Group: Member
Post Group: Newbie
Posts: 3
Status:
A lot of my users are complaining about gettng Internal Server Error 500s when installing scripts with Softaculous. The reason being is that my server is running suPHP which does not allow files or directories to be set to 0777 and will throw an error 500 if detected.

Could you include an option for servers using suPHP to chmod files/folders to 0755 instead?
IP: --   

suPHP support.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Sure.
We will work on it soon and update the softwares.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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suPHP support.
Tyler
Group: Member
Post Group: Newbie
Posts: 14
Status:
I'm also facing this issue.  Any timeframe on a resolution/quick fix?  It's not really friendly to have to constantly set peoples permissions back, as it resets their public_html directory permissions as well.
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suPHP support.
hostingtangguh
Group: Member
Post Group: Newbie
Posts: 6
Status:
i have a same problem  :-(


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hosting murah  |  domain murah
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suPHP support.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Ok
We have made the script and we are testing it at the moment.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

suPHP support.
KuJoe
Group: Member
Post Group: Newbie
Posts: 3
Status:
I didn't even know it set user's public_html folders as world writable! I've disabled the script and plan on purchasing an Installatron license unless this is fixed quickly.
IP: --   

suPHP support.
Tyler
Group: Member
Post Group: Newbie
Posts: 14
Status:
Agreed KuJoe.  Softaculous has been disabled on my server until further notice.
IP: --   

suPHP support.
encryptedbrain
Group: Member
Post Group: Newbie
Posts: 12
Status:
Does other people have the same problem? If so then it is a critical security issue!
"alons" do you have info about this?
Thanks. 
IP: --   

suPHP support.
Tyler
Group: Member
Post Group: Newbie
Posts: 14
Status:
If they're running the same version, they're having the same problem.

Apparently a large security hole isn't enough pressure to get him to fix it any faster, but he can still reply to topics about Translations.

On that note, I've went ahead and licensed my server for Installatron now, no need for Softaculous.  Looked to be such a promising script too.
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suPHP support.
KuJoe
Group: Member
Post Group: Newbie
Posts: 3
Status:
Another major issue is that when you remove a script installed by Softaculous it removes the whole directory... so if you install the script in public_html it wipes the whole directory AND everything in it! After doing a handful of restores for my users I decided to purchase an Installatron license also.
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suPHP support.
encryptedbrain
Group: Member
Post Group: Newbie
Posts: 12
Status:
I already had a Installatron license but thought this would be a realy good alternative. I stay with Installatron and give this a try after this is fixed.
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suPHP support.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
The public_html bug is fixed and will be released by 17 June 2009
We understand the issue and have fixed this issue.
We are thouroughly testing it to prevent further issues.
Sorry for the inconvenince.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

suPHP support.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Released 1.5 as promised.
Please upgrade ASAP.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

suPHP support.
hostingtangguh
Group: Member
Post Group: Newbie
Posts: 6
Status:
ok work great.

but, the problem now is cannot delete the directory if installed in main directory


-----------------------
hosting murah  |  domain murah
IP: --   

suPHP support.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Yes that is a restriction that we had to impose.
There is no way we can allow to delete the public_html folder.

However if you installed in a particular directory like aef then you may delete the folder.

Regards,
ALons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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