Softaculous

Topic : Your license is not active or it has expired

Posted By: reunitero1992 on January 11, 2022, 8:03 pm

Your license (webuzo-XXXXXXXX) is not active or it has expired.

Ive tried refresh license, nothing happen, also do the cron as I read in this forum.

Suddenly I installed today and its appeared like this. Didnt appeared like this before. Yes I installed the free version without buying any license.

Ive also check the expire date it stated : NEVER.

Is it webuzo or softaculous having issue or anything ?

Or any work around to settle this down ?

The php cron I already run and the only things appear is as below :
libpng warning iCCP : known incorrect sRGB profile

Posted By: reunitero1992 on January 11, 2022, 8:10 pm | Post: 1

and also this error after php cron to refresh license :

libpng warning: Interlace handling should be turned on when using png_read_image

Posted By: vasu on January 13, 2022, 6:43 am | Post: 2

Hi reunitero1992,

Which version of webuzo are you using ?

Note: Webuzo didn't provide a free license from now onwards.

Posted By: reunitero1992 on January 13, 2022, 7:14 am | Post: 3

Quote From : vasu January 13, 2022, 6:43 am

Hi reunitero1992,

Which version of webuzo are you using ?

Note: Webuzo didn't provide a free license from now onwards.

I just installed it during the day that I post here. Should be the latest version since I used install.sh from webuzo docs. Ive tried 3 times and it still shows :

" Your license (webuzo-XXXXX-XXXXX-XXXXX-XXXXX) is not active or it has expired. If your license has expired, please renew it to continue using this Software.

Manage your License Key from the Webuzo Admin Panel >> Settings >> Manage License
Refresh License".

I have tried check license information as in webuzo docs (/usr/local/emps/bin/php /usr/local/webuzo/cli.php -l)

And shows :

Webuzo License : webuzo-XXXXX-XXXXX-XXXXX-XXXXX
Type : Free
Number of users : 15
Expires (DD/MM/YYYY) : Never
License IP : XXX.XX.XX.XXX

Posted By: reunitero1992 on January 13, 2022, 7:14 am | Post: 4

Quote From : vasu January 13, 2022, 6:43 am

Hi reunitero1992,

Which version of webuzo are you using ?

Note: Webuzo didn't provide a free license from now onwards.

Posted By: vasu on January 13, 2022, 8:01 am | Post: 5

Hi reunitero1992,

We do not give free licenses. If you want, you can use a trial license.

Let us know if you need any further assistance.

Posted By: reunitero1992 on January 18, 2022, 2:42 pm | Post: 6

And now I cant even install it at Centos 7.

The following errors occured :
There were some errors in installing package.
There were some errors in installing package.

Saving users information
Adding the primary domain name
Configuring Softaculous Webuzo
Configured Webuzo
Installing Apps
Installed App - 3
Installed App - 146
Installed App - 141
Saving users information
Adding the primary domain name
Configuring Softaculous Webuzo
Configured Webuzo
Installing Apps
Installed App - 3
Installed App - 146
Installed App - 141
Saving users information
Adding the primary domain name
Configuring Softaculous Webuzo
Configured Webuzo
Installing Apps
Installed App - 3
Installed App - 146
Installed App - 141

Posted By: vasu on January 21, 2022, 12:35 pm | Post: 7

Hi reunitero1992,

Note: We strongly recommend you install webuzo v3 on your server, as we will stop support for webuzo v2 after a few months.

Can you please create a ticket with us, so we can install webuzo on your server for you?

Let us know.

Posted By: reunitero1992 on January 21, 2022, 6:00 pm | Post: 8

Quote From : vasu January 21, 2022, 12:35 pm

wget -N http://files.webuzo.com/install.sh
chmod 0755 install.sh
./install.sh

Hello, im using this commands so it should install updated version right in centos 7.

I didnt choose to install any version because automatically get the files there.

Posted By: vasu on January 22, 2022, 6:25 am | Post: 9

Hi reunitero1992,

Please use the below command to install webuzo v3:-

wget -N http://files.webuzo.com/install.sh
chmod 0755 install.sh
./install.sh --v3

for more info visit our site https://webuzo.com/docs/installing-webuzo/install/ .

Let us know if you need any further assistance.