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 Internal server error, Can't access softaculous within siteworx (2 Replies, Read 1236 times)
chain55
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi everyone!

I have a dedicated server for over a year now and I host around 20 websites. I used softaculous to install more than 100s of accounts during this time. Recently I was busy and didn't log in to my server for a time(around 10-15 days).

Two days ago I logged in to install a new softaculous script WordPress and a mailing system. However, after logging in to my Siteworx account, when I clicked on Softacolous I got an Internal Server Error. I tried to open softacolous with other/new Siteworx accounts and all of them gave Internal Server Error.

My system is Centos 7, PHP 7.4, running apache. Has interworx webpanel.

I tried:
-Reinstalling Softacolous(multiple times) and no errors and no result(still same).
-I tried switching to suPHP and configuring settings within Nodeworx's Softaclause(didn't work so switched back to PHP-FPM)
-Some people suggested to update Soap(have no idea what it is) and it was already latest version.
-Checked all SSL certificates.
-Someone told me to run a line of code for Softaculous binary utility repair and it didn't fix the issue

Tried contacting support but it is slow and this is kind of urgent, maybe someone who faces same issue here can help me faster :-(

BTW there are no error logs. No error logs in Softaculous and no error logs within the nodeworx or siteworx(just 500 in access log (myserverip:2443/siteworx/softaculous))

Please help. Thank you!
IP: --   

Internal server error
chain55
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi everyone!

Just an update. Support fixed the issue. This was caused by a bug in my server.

If anyone is having a similar issue, please open a ticket with the support.
IP: --   

Internal server error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Glad to know your issue was resolved.

-----------------------
Webuzo - Multi User Hosting Control Panel
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