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 Trial Premium license doesn't switch to Free after 1 month, License issue (6 Replies, Read 3896 times)
Hardoman
Group: Member
Post Group: Newbie
Posts: 3
Status:
I have installed  Softaculous Auto Installer from CWP panel.
My server ipnets.ru (185.235.130.135)
It was told during installation that after 1 month of Premium trial Softaculous automatically switch to Free license.

Instead it shows me error message:
License Inactive
Code
Your license (57518-97784-85128-12189-76542) is not active or it has expired. If your license has expired, please renew it to continue using this Software.


If has Refresh License link but nothing happens when I click on it.

Please help to switch to Free license.
IP: --   

Trial Premium license doesn't switch to Free after 1 month
Hardoman
Group: Member
Post Group: Newbie
Posts: 3
Status:
In CWP 7 admin panel itself it allows to reinstall  Softaculous but it didn't help.

it also shows button "Click to active 1 month FREE Premium license" but clicking on it generates another error:

Quote
You can get only 1 Month FREE PREMIUM license per IP address!


CWP support were not able to help, so I'm searching your assistance desperately
IP: --   

Trial Premium license doesn't switch to Free after 1 month
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5265
Status:
Hi,

I see that your license is currently Free.

Please click on the Refresh License link in Softaculous admin panel to refresh the license.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Trial Premium license doesn't switch to Free after 1 month
Hardoman
Group: Member
Post Group: Newbie
Posts: 3
Status:
It's very strange because I was trying to refresh the license multiple times and only this time that worked well.

Thank you for your support, finally that worked! Now I'm able to sign-in to the panel and it shows free license plan.
IP: --   

Trial Premium license doesn't switch to Free after 1 month
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5265
Status:
Glad to know it works now.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Trial Premium license doesn't switch to Free after 1 month
drevil07
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi, same problem for me :(
IP: --   

Trial Premium license doesn't switch to Free after 1 month
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5265
Status:
Quote From : drevil07 May 16, 2022, 5:53 pm
Hi, same problem for me :(

Hi,
We have converted your license to Free.

Please click on the Refresh License link in Softaculous admin panel to refresh the license.


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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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