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 Whats the best support tickets software (10 Replies, Read 16063 times)
50r.
Posted on # October 14, 2012, 8:59 am
Group: Member
Post Group: Newbie
Posts: 27
Status:
I want to have a support ticketing software for my site can any one suggest me one that is available by sotaculous?
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Whats the best support tickets software
tidus
Posted on # October 15, 2012, 5:59 am | Post: 1
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Hi,

http://softaculous.com/apps/customersupport

You can decide from ratings and reviews.

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Whats the best support tickets software
50r.
Posted on # October 15, 2012, 2:13 pm | Post: 2
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Post Group: Newbie
Posts: 27
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i will go through one by one, just thought maybe i will have one recomended. you know these scripts also, but anyway i will go through the reviews as suggested thank  @tidus
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Whats the best support tickets software
50r.
Posted on # October 15, 2012, 5:16 pm | Post: 3
Group: Member
Post Group: Newbie
Posts: 27
Status:
i don't know if this has been reported or if i am the first to report it. The customer support script of maiam install great but the admin url doesn't work. at first i thought it was my installation that was wrong but i did uninstalled the script of-course using softaculous but i still cant access the admin side through the url that softaculous gives me. any idea? i really like to fix this.
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Whats the best support tickets software
Brijesh
Posted on # October 16, 2012, 4:52 am | Post: 4
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Sir exactly what error are you getting ?
If it is not working with the manual instal as well as through Softaculous it could be due to some disabled extension in your PHP.

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AMPPS - Best WordPress/PHP/MySQL development tool
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Whats the best support tickets software
50r.
Posted on # October 16, 2012, 2:10 pm | Post: 5
Group: Member
Post Group: Newbie
Posts: 27
Status:
thought of giving up i installed it through sotaculous  http://support.50r.co.za works but i cant get to the admin area this is how i access it using the installation email that i receive after installation. http://support.50r.co.za/admin
that doesnt work help please this is getting on my nerves now.
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Whats the best support tickets software
Brijesh
Posted on # October 16, 2012, 2:19 pm | Post: 6
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

It seems to be an issue with the .htaccess in the root of your site.
Can you please open a support ticket with the FTP details. We will check it and resolve it.
http://www.softaculous.net/support

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Whats the best support tickets software
50r.
Posted on # October 16, 2012, 2:30 pm | Post: 7
Group: Member
Post Group: Newbie
Posts: 27
Status:
i will chek that file and if ever i fail i am going to open a support ticket. thank but this is so tire-sum
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Whats the best support tickets software
Brijesh
Posted on # October 17, 2012, 5:35 am | Post: 8
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Feel free to contact us if you need assistance.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Whats the best support tickets software
jennie23
Posted on # October 22, 2012, 10:20 am | Post: 9
Group: Member
Post Group: Newbie
Posts: 2
Status:
Try Live2Support on your website to support your customers and communicate with website visitors.


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Whats the best support tickets software
50r.
Posted on # October 22, 2012, 2:04 pm | Post: 10
Group: Member
Post Group: Newbie
Posts: 27
Status:
Quote From : jennie23 October 22, 2012, 10:20 am
Try Live2Support on your website to support your customers and communicate with website visitors.


Who are you talking to? we users or the forum admin?
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