Softaculous

Topic : Nextcloud backup through cron does not work

Posted By: tizoo on September 30, 2019, 12:54 pm

For a Nextcloud 16.0.4 installationRunning a backup through the web interface succeed.But when the backup is triggered from cron, we receive an email with the following message when the backup start :

PHP Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
The backup seems to succeed as it create a file with a size that seems to be right. But the backup file is a hidden file (starting with a dot) and then is not shown in the web interface.
No mail is sent when the backup finished.
Where can we have a look to understand the problem ? Is there a log file somewhere ?
Is the generated backup a good archive or is it not complete ?
Thanks in advance for any tips.
Philippe

Posted By: tizoo on September 30, 2019, 12:56 pm | Post: 1

Some additional information : CloudLinux Server release 6.10 with LVE.
Philippe

Posted By: Brijesh on October 11, 2019, 9:05 am | Post: 2

Hi,

Sorry for the delay in response.

If the backup file name starts with a (dot) it means the backup was not complete. Since you did not get an email that the backup failed it seems the backup process ended unexpectedly.

Can you please open a support ticket with us so that we can check this for you :
https://softaculous.deskuss.com/

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