Softaculous

Topic : with such support can any one use you for business

Posted By: tallal on May 24, 2015, 4:18 pm

I am just wondering!!!
let's see how you will answer me or rather when!!!

Posted By: asim_shaikh on May 25, 2015, 5:49 am | Post: 1

Quote

I am just wondering!!!

let's see how you will answer me or rather when!!!

Can you please elaborate what issue did you face while contacting our support ?
Was the support provided not up to the mark ?
Please feel free to reply.

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Regards,
Virtualizor Team
http://www.virtualizor.com

Posted By: tallal on May 25, 2015, 2:09 pm | Post: 2

Quote From : asim_shaikh May 25, 2015, 5:49 am

Quote

I am just wondering!!!

let's see how you will answer me or rather when!!!

Can you please elaborate what issue did you face while contacting our support ?
Was the support provided not up to the mark ?
Please feel free to reply.

A ticket opened on Sat, May 23 2015 7:10am.
Ticket #775384
ticket Subject "production virtualizor not working"

Please pay a look to the ticket and tell me if am committing a mistake when I cry out loud. and if you find that normal then let's share and publish the print out for all the ticket and let other people decide what sort of support is this.

Best regards

Posted By: asim_shaikh on May 25, 2015, 2:53 pm | Post: 3

Hi,

I read the whole ticket.
You have enabled multivirt on both your slave server and you have one master only server.

Firstly you were facing issue in migration for which we had provided you a fix.

Next the IPs did not have MAC IDs assigned which was causing the issue.

Next you were trying to create VPS on a Master Only server which could not be deleted.

Now we have fixed the cgroup issue, sometimes cgroup error is displayed and the VPS is unable to start when multivirt is enabled.
You just need to do a "service libvirtd restart" to fix the cgroup issue.

Hope you are satisfied with my reply.
Please do not hesitate to ask any further question.

-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com

Posted By: tallal on May 25, 2015, 2:58 pm | Post: 4

Ok let us post the entire ticket so people can see this. all you have claimed here was what your genius support was telling me every time. once saying I have no mac and it is not true then they jump up to say I was trying to create vps in master only while my master is a vps.
please stop this language I have a print screen of all the conversation we had and if you want to go the hard way then let it be.

Best regards

Posted By: tallal on May 25, 2015, 3:09 pm | Post: 5

and by the way. it is still not working. try it yourself and tell me if "service libvirtd restart" is doing any good.

Posted By: alons on May 26, 2015, 12:44 pm | Post: 6

Another tech is also checking your issue. Did you enable nested virt previously ?

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Posted By: tallal on May 26, 2015, 12:49 pm | Post: 7

Quote From : alons May 26, 2015, 12:44 pm

Another tech is also checking your issue. Did you enable nested virt previously ?

Yes he is with me in skype now. I did not enable nested virt previously.

Posted By: tallal on May 27, 2015, 9:16 am | Post: 8

Day 3 for a production server problem. and we are still in square one.
I am monitoring this very close and I am waiting to see what you guys are going to do for us.

Posted By: asim_shaikh on May 28, 2015, 2:35 pm | Post: 9

Hi,

Hope your issue has been resolved.
Kindly post if you are still disappointed by the service provided by virtualizor.
Please let us know if you have some suggestions for us so that we can improve and provide the best service to all our customers.

-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com