Posted By: papa2ae on July 5, 2009, 1:32 pm |
Hello ...
: softaculous is not appearing in Cpanel i cant see it there at all. And when i go to the URL http://XXXX:2082/frontend/x3/softaculous/index.php it works, but when i click on something for installation i get : The INFO.XML file could not be found! Please report this to the Server Admin. Please help |
Posted By: alons on July 5, 2009, 5:58 pm | Post: 1 |
Can you see Softaculous in you WHM.
If yes, Go to Softaculous -> Softwares Then at the Bottom click on Update Settings It will download all the files. Also which version of cPanel are you using ? Is it 11+ ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: 9xlinux on July 6, 2009, 9:52 am | Post: 3 |
I have the same issue.
I have altest cPanel/whm. |
Posted By: alons on July 6, 2009, 3:04 pm | Post: 4 |
Can both of you PM me details of your ROOT Accounts.
We will fix it ASAP. Also was there any issue during installation ? ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: 9xlinux on July 6, 2009, 3:14 pm | Post: 5 |
As per my observation this is bug cause my 3 servers showing same Error. |
Posted By: alons on July 6, 2009, 3:18 pm | Post: 6 |
We will solve the issue once we have the details
----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: alons on July 6, 2009, 3:58 pm | Post: 7 |
Sir please accept my invite
----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |