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 Webuzo Services Keeps Stopping Website Crashed and Unable to Login to Webuzo, its been a month experiencing these issues and trying to figure to have my website live. (3 Replies, Read 59854 times)
sanwal001
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi,

This is very frustrating that after working on my website for a months and giving it a shape I doubt that I can not continue working on my website because webuzo is frequently giving errors. When I rectify the first one, second is already waiting to appear. Now these days for over three weeks I have been facing this frequently service crash issues, sometimes apache stops to work and other times mysql, dovecot or exim stops to work and after some time I am also unable to login to webuzo panel unless i reboot my VPS. From some days I have been trying to correct these errors and this is how i understood the problem First I start to get 50x error webuzo is unable.... so I searched and figured that this is the issue of php after some tweeks I didn't find anything useful so I removed php7.3 did sudo apt-get autoremove and autoclean from terminal and again installed php which rectified the issue and my website started working again. Then after half an hour or so Apache service stopped and I started to get 500 internal server error again tried many things couldn't find a fix so removed and installed apache again which fixed the error for some while. Then when i again checked back on my site after 5 hours my site showed error establishing database connection then I logged into to webuzo and found that I am unable to login to the panel so I restarted my server and again tried to login this time i exceed to login and go to the services tab and find that mysql and dovecot service is stopped and now I can not remove them and uninstall them again when I do this manually from terminal it gives unable to unlink some directory error. My site is not live for over three weeks now I can not work on it neither i can have any one to start working on it.

Is there anyone who has gone through same things?
any solution or advice will be highly appreciated.
Thank you.
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Webuzo Services Keeps Stopping Website Crashed and Unable to Login to Webuzo
arish
Group: Member
Post Group: Newbie
Posts: 24
Status:
Hi,

Sorry for the inconvenience.

We have answered your issue on our http://softaculous.deskuss.com/

Please check and let us know.
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Webuzo Services Keeps Stopping Website Crashed and Unable to Login to Webuzo
interserver
Group: NOC
Post Group: Newbie
Posts: 22
Status:
Webuzo does not have built in monitoring. But you can add monit. Here is an example on centos7
Code
yum -y install epel-release; yum -y install monit; systemctl enable monit.service && systemctl start monit.service
cat <<EOF>>  /etc/monit.d/webuzo
# nginx webuzo control panel
# /usr/local/emps/var/log/nginx/nginx.pid
# /usr/local/emps/bin/nginxctl
#
# /usr/local/emps/var/php-fpm.pid
# /usr/local/emps/bin/fpmctl

check process webuzo_nginx with pidfile /usr/local/emps/var/log/nginx/nginx.pid
    start program = "/usr/local/emps/bin/nginxctl start" with timeout 60 seconds
    stop program  = "/usr/local/emps/bin/nginxctl stop"

check process webuzo_fpm with pidfile /usr/local/emps/var/php-fpm.pid
    start program = "/usr/local/emps/bin/fpmctl start" with timeout 60 seconds
    stop program  = "/usr/local/emps/bin/fpmctl stop"
EOF
monit reload
monit status



the config file can be expended to other services, like apache 2.4

Code

# apache24
# /usr/local/apps/apache2/logs/httpd.pid
# /usr/local/apps/apache2/bin/apachectl
check process apache with pidfile /usr/local/apps/apache2/logs/httpd.pid
    start program = "/usr/local/apps/apache2/bin/apachectl start" with timeout 60 seconds
    stop program  = "/usr/local/apps/apache2/bin/apachectl stop"

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Webuzo Services Keeps Stopping Website Crashed and Unable to Login to Webuzo
arish
Group: Member
Post Group: Newbie
Posts: 24
Status:
Hi,

Sorry, late I am updating here.

It might be you're running out of memory and the kernel is killing httpd.
please run the following command to check OOM log
"dmesg | egrep -i 'killed process'"
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