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Posted By: willdashwood on July 15, 2009, 3:39 pm |
When trying to install Magento we get the following errors:
The following Errors were found :
Any ideas? |
Posted By: alons on July 15, 2009, 5:02 pm | Post: 1 |
Sir please try installing Magento by uploading the Package.
It shouldnt install. Magento has a long problem of pdo_mysql not working. Also there might be possibilites of your PHP configuaration being deifferent for cPanel compared to your Accounts PHP configuration though this is not the issue here that appears to me. Please try installing without Softaculous, my guesses are that it will not install. ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: willdashwood on July 16, 2009, 10:06 am | Post: 2 |
Managed to get a manual install to work OK but Softaculous still brings up the same error. Hmm...
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Posted By: alons on July 16, 2009, 3:20 pm | Post: 3 |
Ok sir.
Can I please have a dummy account. Softaculous installs Magento on many servers including ours: http://demo.softaculous.com/enduser/index.php?act=software&soft=67 Our PHP functions that checks the required extensions are as follows: PHP Code
These are standard PHP functions to check the extensions. I think your cPanel backend PHP is running a different PHP.INI Could you please confirm the same by checking PHP configuration in the backend. Edited by alons : July 16, 2009, 3:23 pm ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: willdashwood on July 16, 2009, 3:25 pm | Post: 4 |
Sent PM. Thanks for looking in to this
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Posted By: r.fluttaz on July 27, 2009, 3:47 pm | Post: 5 |
How could we make the softaculous admin use the good php.ini ? via whm ? i can't find this option ... Maybe you can edit softaculous script to check php.ini of the cpanel account, and not the admin one ...
Any ideas to make it works ? Thanks ----------------------- </r.fluttaz> @ boTux.fr |
Posted By: alons on July 29, 2009, 5:07 am | Post: 6 |
Sir it will be fixed in the upcoming update.
Regard, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: alons on August 2, 2009, 12:51 pm | Post: 7 |
Updated on 31st July
Please let us know if it fails now. We have tested it and chaged certain things. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: alons on August 12, 2009, 10:44 am | Post: 9 |
We had changed the extensions_loaded function to :
PHP Code
I will check into it ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: Fluccs on August 18, 2009, 7:18 am | Post: 10 |
Ive had this same error reported now too
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Posted By: willdashwood on August 18, 2009, 7:58 am | Post: 11 |
Upgraded to 1.9, still getting error
* The CURL extension is not loaded! |
Posted By: alons on August 19, 2009, 12:12 pm | Post: 12 |
willdash the Dummy account you sent to me doesnt have permissions to create MySQL accounts as its limit is ZERO - 0
----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: willdashwood on August 19, 2009, 12:21 pm | Post: 13 |
Sorry, I've just modified the account so it has database support now.
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Posted By: willdashwood on August 19, 2009, 12:24 pm | Post: 14 |
Still get...
The following Errors were found :
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Posted By: alons on August 19, 2009, 12:44 pm | Post: 15 |
Sir can you please place the file attached here in :
/usr/local/cpanel/base/frontend/x3/ Its just to check the PHP Info ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: alons on August 19, 2009, 12:47 pm | Post: 16 |
Snowman your Softaculous version is still 1.7 and in 1.8 onwards we have made fixes to Magento of the PDO/MySQL error.
Please update Softaculous to 1.9 and all the Software files as well. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: Fluccs on August 19, 2009, 1:17 pm | Post: 17 |
No we are running 1.9 on our servers and the issue still exists
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Posted By: Fluccs on August 19, 2009, 8:07 pm | Post: 18 |
Alons
Id prefer that you dont identify our servers in this forum please and the server is question is running version 1.9 |
Posted By: vT16 on August 19, 2009, 9:56 pm | Post: 19 |
Try uninstalling softaculous and reinstalling it.
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Posted By: alons on August 20, 2009, 10:20 am | Post: 20 |
I have deleted that post with the server link. (Sorry for that, wont happen again)
Now I do see it at 1.9 but the package is out of date. 1.3.2.3 is the latest one available in Softaculous. Is the cron job not working ? Please go to the Softaculous Settings Tab in WHM and click on Update Settings it will try and fix errors in CRON ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: xtrem726 on August 30, 2009, 6:29 am | Post: 25 |
Confuse,.....
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Posted By: texo on September 14, 2009, 7:22 pm | Post: 29 |
Softaculous suppo
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Posted By: texo on September 23, 2009, 2:34 pm | Post: 34 |
Here it is, if you want to use it, exaclty as I received it from alons...
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Posted By: willdashwood on September 23, 2009, 2:35 pm | Post: 35 |
Thanks, something to consider certainly. I just wonder why the check fails in the first place.
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Posted By: willdashwood on September 23, 2009, 2:43 pm | Post: 37 |
Thanks texo, that makes sense. I guess the next question is can this be workaround so that it uses the real PHP not cPanel's?
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Posted By: alons on September 23, 2009, 2:47 pm | Post: 38 |
A better solution is to add the lines in the file :
/usr/local/cpanel/3rdparty/etc/php.ini The extension lines: extension=pdo.so extension=pdo_sqlite.so extension=sqlite.so extension=pdo_mysql.so As for the fix we are working on it as well. It will now check for the enduser php.ini. But it will take some time and it will require chages introduced in 2.1. Let me assure you we are working on it. Also the solution in this post of editing the PHP.ini is more preferred. ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: willdashwood on September 23, 2009, 2:50 pm | Post: 40 |
Thanks alons, I like that solution better. I'll go through the servers to make the change.
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Posted By: alons on September 23, 2009, 2:52 pm | Post: 42 |
Quote From : texo September 23, 2009, 2:50 pm Quote Also the solution in this post of editing the PHP.ini is more preferred. That's one of the steps we tried while troubleshooting this, alons, and it didn't work! The one you tried was using cPanels makecpphp. Did you try adding that manually ? ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: alons on September 23, 2009, 3:19 pm | Post: 45 |
You will have to add the path where the .so file is present.
Please check the other extension paths and make it relevant as per that. I have updated the above post to avoid confusion. ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: alons on August 26, 2010, 4:49 am | Post: 48 |
Hi,
What version do you see in your Softaculous Enduser ? Is it the latest version ? If not please check your CRON is enabled to update the Script. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |
Posted By: ChrisBroadhurst on August 27, 2010, 12:11 pm | Post: 50 |
any news on this?
thanks Chris |
Posted By: alons on August 28, 2010, 6:24 am | Post: 51 |
Hi,
Sir, your Softaculous version is latest. Please also check the Magento Version and let us know. Can you make me a demo account to check ? Regards, Alons Edited by alons : August 28, 2010, 6:26 am ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP |