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 No OS(s) available for reinstall, users can not install os teplate from their panel (2 Replies, Read 395 times)
rasa
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello
newly we faced a new issue on our serversusers who they are created directly from panel or from whmcs api did not have the option to reinstall the os
they get
Board Image  No OS(s) available for reinstall
when they clik on os reinstall
server have lots of kvm templates and they also hve access to media groups
they could upload iso and have access to predefined iso but not os templates ( the fist installation with any templates and also admin reinstall is work just fine )
IP: --   

No OS(s) available for reinstall
jevingala
Group: Virtualizor Team
Post Group: Elite Member
Posts: 307
Status:
Hi,
Can you please open a ticket with your access details to check it further.
https://www.softaculous.com/support/open.php


-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

No OS(s) available for reinstall
jevingala
Group: Virtualizor Team
Post Group: Elite Member
Posts: 307
Status:
Hi,
No OS template was added in any media groups assigned to the vps and hence it caused this error.


Edited by jevingala : June 12, 2018, 2:13 pm

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

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