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 [message] => Class 'softpanel' not found (2 Replies, Read 1013 times)
ipvhost.ro
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello,

Can someone tell me what can cause this problem, this is first time that I'm having this problem, I'm using CentOS with cPanel, I make the same configuration on each server(php extensioin, apache modules) and I have this problem only on one server.

[root@easy src]# ./install.sh debug
-----------------------------------------------
Welcome to Softaculous Apps Installer
-----------------------------------------------

Array
(
    [type] => 1
    [message] => Class 'softpanel' not found
    [file] => /usr/src/install.inc
    [line] => 756
)

Thanks,

IP: --   

[message] => Class 'softpanel' not found
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5001
Status:
Hi,

This happens when the installation was interrupted for the 1st time or for some reason the Softaculous folder already exists e.g for cPanel :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/

This folder exists but it has some files missing.

The Softaculous installer checks if this folder already exists we do not unzip the package again hence causing the above error due to missing files.

You can delete the Softaculous directory or make a backup of Softaculous directory (if you have any data in it) and then try to install again and it should work.

Do let us know if you still face the issue.

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IP: --   

[message] => Class 'softpanel' not found
ipvhost.ro
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello,

Thank you very much, this was the problem.

Appreciate your help.



Quote From : Brijesh November 24, 2017, 6:12 am
Hi,

This happens when the installation was interrupted for the 1st time or for some reason the Softaculous folder already exists e.g for cPanel :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/

This folder exists but it has some files missing.

The Softaculous installer checks if this folder already exists we do not unzip the package again hence causing the above error due to missing files.

You can delete the Softaculous directory or make a backup of Softaculous directory (if you have any data in it) and then try to install again and it should work.

Do let us know if you still face the issue.
IP: --   

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