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 WWW., domain won't load without www. (7 Replies, Read 6327 times)
lesmond
Group: Member
Post Group: Working Member
Posts: 105
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Just installed a new webuzo. and its working fine, but I have a small issue where the domain will not work unless I prefix with www.mydomain.com  if I enter just mydomain.com I get this....

This site can’t be reached
mydomain.com refused to connect.


even if I use test.mydomain.com it will load the domain.

This is a fresh install of centos and webuzo

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Buildz Hosting
IP: --   

WWW.
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Hi  ;-D
Welcome on Webuzo!

Please try to add also domain with www
https://www.webuzo.com/wiki/Add_Domain

also check www domain will be also present on DNS once added.


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

WWW.
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Sorry, just check in DNS you have also www domains. Not need add www domains in Webuzo, you have to have DNS record with www.


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

WWW.
lesmond
Group: Member
Post Group: Working Member
Posts: 105
Status:
Quote From : peopleinside December 15, 2017, 9:00 pm
Hi  ;-D
Welcome on Webuzo!

Thanks for the welcome, but I'm not new around here :squi:

The domain is my primary domain, so was added on install of webuzo, and the dns is managed by cloud flare.

I have another install of webuzo on another server and that is working fine.


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Buildz Hosting
IP: --   

WWW.
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Please add www DNS record on cloudflare.


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

WWW.
lesmond
Group: Member
Post Group: Working Member
Posts: 105
Status:
I already have added www to cloudflare

Board Image

What I am saying it works with the WWW but does not work without www
thats when I get an error.

Hope that makes sense ?

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Buildz Hosting
IP: --   

WWW.
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
The domain has been added with www in Webuzo?
Maybe you should add without www.

I see there are present a record for not www domain so seems to be OK if the IP is correct.


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

WWW.
lesmond
Group: Member
Post Group: Working Member
Posts: 105
Status:
This is very strange, I added another domain to the list and that it working has expected, just the primary domain does not work as it should.

So I changed one of the new domains I just added as the primary domain, now it working, but the original domain still don't work, so it must be something wrong with the dns on the first domain.

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Buildz Hosting
IP: --   

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