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Poll
Poll Question : Do you or did you have problems with webuzo email?
yes (8) (72.72%)
no (0) (0%)
just when i 1st started using webuzo (1) (9.090%)
only newbies have problems (1) (9.090%)
yes and i still have problems (0) (0%)
yes but now my problem is solved (0) (0%)
no never had a email problem (1) (9.090%)

Total Votes : 11


1


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 Amazing FREE panel but email problems, email problems with webuzo (34 Replies, Read 36371 times)
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
:-( Hello can anyone please provide me with a way to fix or just have a email working i have tried everything and eveyr suggestion online this is the only free panel i have ever had this much of a issue with for setting up a working email i keep getting:
ERROR: Connection dropped by IMAP server.

from the control panel, i have dovcot installed and everything is ok as far as i can tell i think webuzo needs to make the email setup more easy and provide auto configuration..

So i installed  SquirrelMail  to 12000.tk/mail

ERROR
Error connecting to IMAP server: imap.12000.TK.
111 : Connection refused
i am a bit of a newbie to vps but i use zpanel with no problems on the email side i didnt even have to check the setting it just worked, is this because i am using a .tk domain? the vps i am using is just for testing webuzo but i am thinking of moving my other vps's to webuzo due to it being the best ( if emails work ) so if emails work with webuzo i would say it is the best free panel for hosting your own sites without being a reseller, though right now i have been struggling for 5 hours so this is quite a pain to be honest but being a newbie maybe its just me but online lots of people are having problems with webuzo and email admins please fix this asap make everything auto installed and enabled then if people dont want to use email they can disable it, instead of having dovecot etc not installed as standard, i am so confused :(

Also i installed a site wit auto installer to 12000.tk  and i can not access the site and obviously i can not reset the password because email does not work with webuzo as far as i can tell, i installed another script and there was no user name or password provided and i did not receive the email after, though my install the last auto install i did i received a email to my yahoo mail box saying SquirrelMail has been installed to 12000.tk/mail

Please help me i really like this free panel its so easy to use and has lots of good options the only thing i am bothered about is email everything else is not important
IP: --   

Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
i do have a way round this but only for my top level paid domains i can use email / webmail free with my registrar though for a .tk domain i am not sure, email is very important please help me i want to use this panel for my other vps servers but need to wait untill i learn how to sort this email problem out etc if there is also any for dummies basic instructions youtube videos please post links though i have tried most things to fix my issues
IP: --   

Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
Just checked my spam i see 2 emails form 2 auto installs i did from my .tk email i created with webuzo so emails are sent but i can not read incoming emails hmm
IP: --   

Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
basically i think this is a problem many p[eople have been having for a long time and the admins should look into making it so when someone installs webuzo the email settings are mostly configured so all we do is add a new email and when we go to webmail via control panel it works for me its not working at all please post a fix to this as i have tried everything and i cant seem to fix it :(
IP: --   

Amazing FREE panel but email problems
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote
ERROR
Error connecting to IMAP server: imap.12000.TK.
111 : Connection refused


Use "12000.TK" instead of "imap.12000.TK" and restart your Dovecot service.

Also, your hostname should be a FQDN.

Apology for the trouble caused.


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Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
control panel check mail:

ERROR:
ERROR: Connection dropped by IMAP server.

installed webmail to 12000.tk/mail

Error connecting to IMAP server: imap.12000.TK.
111 : Connection refused

nothing seems to fix this sorry i am not a programmer etc and i have tried many things to fix this i think webuzo needs a update so people will nto face these issues in future, webuzo is a perfect free panel the only problem is email i really hope this can be fixed asap as it has been around a year or more that this issue keeps popping up i have seen this issue going back to 2012 for webuzo
IP: --   

Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
thanks for the reply, how do i edit the dovcot service to change it from "12000.TK" instead of "imap.12000.TK"
IP: --   

Amazing FREE panel but email problems
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote
thanks for the reply, how do i edit the dovcot service to change it from "12000.TK" instead of "imap.12000.TK"


Edit the webmail configuration to use the settings.



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Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
in the control panel of webuzo or with ssh?
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Amazing FREE panel but email problems
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote From : szsocial February 3, 2014, 6:03 am
in the control panel of webuzo or with ssh?


Howdid you even install the mail script at 12000.tk/mail ??

While installing you should use "12000.TK" instead of "imap.12000.TK".

Alternately, you can edit the installation to make the necessary changes.



Edited by valley : February 3, 2014, 6:07 am

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Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
yes i have installed a  mail script to http://12000.tk/mail/src/login.php  just for testing i would rather access webmail form my webuzo panel both dont work,
how do i edit the installation to make the necessary changes?
sorry i am not a programmer
IP: --   

Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
i sent a support ticket and they said they will be updating webuzo to fix the email problems making it easy for newbies like me to get up and running with webuzo panel
IP: --   

Amazing FREE panel but email problems
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote From : szsocial February 3, 2014, 6:13 am
yes i have installed a  mail script to http://12000.tk/mail/src/login.php  just for testing i would rather access webmail form my webuzo panel both dont work,
how do i edit the installation to make the necessary changes?
sorry i am not a programmer


Simple delete the installation and install it over again by a click from the Webuzo Enduser Panel and make sure you are using "12000.tk" for the host name

As for the default Squirrel Mail provided by Webuzo what error are you facing with the same ?


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Amazing FREE panel but email problems
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote From : szsocial February 3, 2014, 6:15 am
i sent a support ticket and they said they will be updating webuzo to fix the email problems making it easy for newbies like me to get up and running with webuzo panel


We shall have these issues fixed soon and shall have tutorial blogged for newbies to tackle such situations.


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Webuzo : Single User Control Panel
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Amazing FREE panel but email problems
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
ok am gonna try that now :) thanks i hope this issue is fixed in the next update would help newbies like me a lot
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